Patient Placement Specialist

Job Description:

The Patient Placement Specialist serves as the first point of contact for the Patient Placement department. This role works closely with the House Supervisor and Patient Flow Nurse to facilitate patient flow and maintain efficient throughput within the hospital.

Posting Specifics Entry Rate: $17.86 - $23.22 depending on experience

Benefits Eligible:
Yes, check them out here Shift Details:
Full-time 40 hr , 3-12 hour shifts, nights.

Essential Functions Serves as the primary contact for all bed requests from all portals of entry. Communicates complex clinical knowledge regarding admission status and bed availability with facilities, physicians, nurses and other clinical personnel in an appropriate and timely manner.

Makes appropriate bed assignments in Teletracking for all routine bed requests using the patient placement matrix. Prioritizes bed assignments based on urgency of request. Monitors Teletracking for bed requests, bed availability, and anticipated and confirmed discharges. Monitors lengthy or outstanding inpatient bed requests to cancel or update admission requests.

Answers phone calls and communicates and/or escalates complicated placements and phone calls to the Patient Flow nurse.

Works with the Patient Flow nurse to process direct admissions and out of network admits.

Reviews Emergency department volume and surgery schedule to track patient status changes and estimated arrivals.

Learns new systems and multi-tasks in difficult situations.

Skills Interpersonal Communication Documenting Word  Processing Time Management Customer Service

Required Qualifications Demonstrated experience working in customer service.

Demonstrated experience in the medical field.

Demonstrated strong communication, customer service and organizational skills.

Demonstrated ability to set priorities and problem solve, independently.

Demonstrated ability to handle stressful situations with resolute demeanor.

Demonstrated ability to function well in a team environment.

Demonstrated motivated and self-directed.

Preferred Qualifications Medical terminology background.

Physical Requirements Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.

Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.

Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

Location:

Valley Center Tower Work City:

Murray Work State:

Utah Scheduled Weekly

Hours:

36

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$19.41 - $28.14

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain.

Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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All positions subject to close without notice.
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