Patient Services Rep 2 - Registration (Onsite - Kona, HI

Position: Patient Services Rep 2 - Registration (Onsite - Kona, HI)
## Patient Services Rep 2 - Registration (Onsite - Kona, HI)
Apply locations:
HI-Client Sitetime type:
Full time posted on:
Posted 2 Days Agojob requisition :
JR105757
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* About Us:

** Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.

We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.
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* JOB SUMMARY:

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* ESSENTIAL DUTIES AND RESPONSIBILITIES:

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* *
* Note:

** The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.
** This Job is ONSITE in Kona, HI (Kona Community Hospital)
**** About this position:
***
* Location:

Onsite, Kona Community Hospital,** (79-1019 Haukapila Street, Kealakekua, HI 96750)
** Required

Schedule:

** Multiple shifts available:
Day, Evenings, weekdays, weekends and holidays. Flexibility required.
** Hourly Payrate:
** Varies by shift
** JOB DESCRIPTION

SUMMARY:

** The Patient Services Rep - Registration will be required to work schedules that accommodate a 7/24 work schedule and be able to independently make compliant decisions on how to apply HIPAA and FCC regulations.
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* ESSENTIAL JOB FUNCTIONS:

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* * Exceed productivity standards as outlined by business line
* Complete patient registration (post clinical triage of patient) by obtain and verify health plan coverage
* Accurately document patient demographics and health plan information
* Support access registration, insurance verification and authorization functions
* Contact physician offices and/or payers for follow-up on eligibility and authorizations
* Maintain quality scoring and accuracy on all accounts worked
* Ability to work independently and make responsible decisions
* Completes timely follow-up on assigned accounts to ensure no cash loss
* Demonstrates the ability to prioritize work with minimal oversight to meet outlined goals
* Acts as a knowledge resource for team members
* High level understanding of client host system functions
* Clearly documents actions taken and next steps for account resolution in patient accounting system
* Ensure all accounts are worked within client standards and Federal Regulations
* Work within federal, state regulations, department/division & all Compliance Policies
* Maintain clear, concise, and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications
* Maintain continuing education, training in industry career development
* Maintain current knowledge of and comply with all federal and state rules and regulations governing phone calls and collections including HIPAA, FDCPA, Privacy Act, FCRA, etc.
* Attend training sessions as directed by management and disseminate to colleagues
* Integrate information obtained through training sessions and policy changes immediately into daily routine
** EDUCATION**:
High School or equivalent
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* Preferred EXPERIENCE:

(we will train the right candidate)
*** Minimum of 1 year of Access Registration or front office physician healthcare experience
* Minimum of 3 year in hospital or physician operation
* Minimum of 1 year of basic computer skills to include MS Office apps:
Outlook, Word, Excel
** OTHER HELPFUL EDUCATION OR

EXPERIENCE:

*** Epic hospital system experience
* Demonstrate knowledge of communication regulations relating to HIPAA and TCPA and other FCC requirements
* Experience with Insurance payers (Medicare, Medicaid, Commercial, Workers Compensation) preferred
* Remote working experience
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* KNOWLEDGE, SKILLS and ABILITIES:

*** Exceptional customer…