Registrar (Flint Hills) - Patient Access - FT - Day

## Registrar (Flint Hills) - Patient Access - FT - Day Apply locations:
Junction City, KStime type:
Full time posted on:
Posted Todayjob requisition :
req
23586

Position Status:

Full time

Shift: 12 Hour Day Shift (United States of America)
Hours per week:40

Job Information  Exemption Status:
Non-Exempt    A Brief Overview  Registration staff graciously greet all patients and visitors to Stormont Vail. Provide a positive image to customers by creating a friendly atmosphere while collecting all necessary patient and visit related information in a courteous manner for the visit. Complete clerical and reception duties in a welcoming fashion focused on meeting customer needs. Completes process workflows and financial discussions in an efficient manner while adhering to organizational and regulatory standards.
Education Qualifications
* High School Diploma / GED Required
* Associate's Degree

Preferred Experience Qualifications
* 1 year Experience in customer service. Required
* Experience in a healthcare setting. Preferred

Skills and Abilities

* Knowledge of Patient Rights, HIPAA and Medicare Secondary Payer guidelines. (Preferred proficiency)
* Identifying problems and reviewing related information to develop and evaluate options and implement solutions. (Preferred proficiency)
* Able to learn and understand basic medical terminology used in the department. (Preferred proficiency)
What you will do
* Provide excellent customer service to all patients, visitors, and other guests to Stormont Vail.
* Register patients in a timely manner including demographic, insurance, visit information, and obtain signatures on documents. Schedule follow-up appointments if applicable.
* Complete check-in and admission functions based on service area.
* Complete financial discussions including providing patient estimates and payment collections.
* Validate patient identity and apply patient safety armbands.
* Assist patients in completing state required documentation and database entry based on service area.
* Answer department phone, answer questions or transfer caller to appropriate area as needed.
* Provide and explain all required handouts as appropriate.
* Complete basic real time eligibility insurance validation.
* Complete various clerical and office duties as required based on department. Such as FMLA paperwork, prepping charts for provider, and patient questionnaire.
* Update provider schedules as needed based off department.
* Help with referrals if needed based off department.
* Understand and follow the Stormont Vail confidentiality policy, always maintaining the confidentiality of patients, co-workers and volunteers.

Required for All Jobs
* Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
* Performs other duties as assigned

Patient Facing Options
* Position is Patient Facing Remote Work Guidelines
* Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
* Stable access to electricity and a minimum of 25mb upload and internet speed.
* Dedicate full attention to the job duties and communication with others during working hours.
* Adhere to break and attendance schedules agreed upon with supervisor.
* Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability
* On-Site;
No Remote Scope
* No Supervisory Responsibility
* No Budget Responsibility No Budget Responsibility Physical Demands
* Balancing:
Frequently 3-5 Hours
* Carrying:
Frequently 3-5 Hours
* Climbing (Ladders):
Rarely less than 1 hour
* Climbing (Stairs):
Rarely less than 1 hour
* Crawling:
Rarely less than 1 hour
* Crouching:
Frequently 3-5 Hours
* Eye/Hand/Foot Coordination:
Frequently 3-5 Hours
* Feeling:
Frequently 3-5 Hours
* Grasping (Fine Motor):
Frequently 3-5 Hours
* Grasping (Gross Hand):
Frequently 3-5 Hours
* Handling:
Frequently 3-5 Hours
* Hearing:
Continuously greater than 5 hours
* Kneeling:
Occasionally 1-3 Hours
* Lifting:
Occasionally 1-3 Hours up to 25 lbs
* Pulling:
Occasionally 1-3 Hours up to 25 lbs
* Pushing:
Occasionally 1-3 Hours up to 25 lbs
* Reaching (Forward):
Occasionally 1-3 Hours up to 25…