Account Executive, Hospice

Account Executive, Hospice

h/care was born in 2018 with a serendipitous meeting between two visionary healthcare entrepreneurs as they waited for their elevator in Birmingham, Alabama. United by a shared passion for transforming post-acute care, they spent thousands of hours visiting agencies, listening to caregivers, and gathering feedback from residents and their families. This journey culminated in the founding of h/care in 2023-a company built on a foundation of high touch, high tech, and unwavering trust, dedicated to delivering exceptional care and experiences for both our internal and external customers.

The Community You Will Join

At h/care, we are passionate about transforming the way home-based healthcare is delivered. As part of our Phoenix home health agency, you will be joining a team that is deeply rooted in the local community, committed to providing exceptional care, and dedicated to building meaningful relationships. Our local h/care team thrives on collaboration, innovation, and compassion, ensuring every patient receives care that is high-touch, high-tech, and built on trust.

We foster a welcoming and supportive environment where every team member's contribution is valued. You'll be part of a mission-driven organization that prioritizes both the success of our team and the well-being of our patients, making a lasting impact in the lives of those we serve.

h/care's Unique Approach to Care

At h/care, we're revolutionizing healthcare delivery for patients and families of all ages. Frustrated with unpredictable and impersonal care experiences? We've got the solution. Our team of healthcare experts and entrepreneurial leaders has developed the Perfect Visit™ - a standardized approach ensuring high-quality, consistent care every time. By combining compassion with cutting-edge technology, we deliver transformative home-based services, from health visits to hospice care.

We implement the Entrepreneurial Operating System ("EOS") to streamline decision-making, cutting through bureaucracy and eliminating unnecessary red tape. With h/care, you're not just receiving a service; you're experiencing care built on community, dignity, and trust. Available 24/7, we ensure you're never alone in your healthcare journey.

The Impact You Will Have

At h/care, we believe every patient deserves compassionate, high-quality care that brings comfort and dignity during life's most tender moments. As a Hospice Aide, you'll play a vital role in providing hands-on support to patients and families, ensuring their physical, emotional, and personal care needs are met with compassion and respect.

Your mission:
Deliver exceptional care to patients while creating a sense of comfort and trust for their families. You'll work closely with the interdisciplinary team-nurses, social workers, chaplains, and others-to provide personal care, emotional support, and assistance with daily activities. Your role will be pivotal in ensuring that patients feel at ease and families feel supported during this meaningful journey.

Key Responsibilities

At h/care, we know that small, thoughtful actions can make a big difference in the lives of our patients and their families. As a Hospice Aide, you are the heart of compassionate care, helping patients feel comfortable, cared for, and supported during this important time. Here's how you'll make an impact every day:

• Deliver Personal Care with Heart Your care will help patients feel their best. Whether assisting with bathing, grooming, or dressing, you'll provide the hands-on support they need while treating every individual with dignity and respect. You'll also help with meals, hydration, and mobility so patients stay comfortable and safe.
• Be a Trusted Presence Patients and families will look to you for more than just care-they'll see you as a calm and empathetic presence during a challenging time. By offering companionship, a kind word, or a listening ear, you'll bring comfort and reassurance to those who need it most.
• Monitor and Communicate What Matters You're the eyes and ears for the care team. You'll observe patients for any changes in their physical or emotional condition and share your insights with the nurse or team. Your attention to detail helps ensure every patient gets the right care at the right time.
• Create a Safe and Comfortable Environment A patient's surroundings matter. You'll help with light housekeeping tasks, maintain a clean and safe space, and ensure equipment is used and maintained properly. Your thoughtful touches will make patients feel at home.
• Be a Team Player You're not alone in this journey. You'll work closely with nurses, social workers, chaplains, and other team members to follow care plans and provide the best possible support. Together, you'll ensure patients and families receive holistic, exceptional care.
• Grow as a Caregiver At h/care, we're committed to helping you grow. You'll have opportunities to learn new skills, stay up to date with hospice care best practices, and…