Direct Care Counselor, CCS Counselor, Awake Overnight Counselor

Direct Care Counselor

Location:

Employees work in a home or homes located throughout the Albuquerque area working shifts within a residential home that have four individuals to care for within the home/homes.

Hours:

Providence Support Services, Inc. is opened and cares for adults with disabilities 24/7 365 days per year. Many of the shifts include weekends and all include holidays. Employees are not guaranteed holidays off. Schedules and locations are subject to change based on the needs to the individuals we care for. When working overnight shifts, employees are required to stay awake for the entirety of their shift.

Summary of Duties:

All shifts require cooking, cleaning, and personal care. The direct care counselor/CCS/overnight positions are safety sensitive, hourly and non-exempt. The direct care counselor is responsible for implementing the individual service plan (ISP), behavior support plan and other plans of the program participants receiving supports and services, responsible for the health and safety of each program participant, helping each program participant learn and develop new skills, providing behavioral support on a daily basis and in times of crisis, creating an environment that provides a lifestyle based on individual and community values, increasing independence and inclusion while developing valued roles in the community, and providing transportation to program participants.

The direct care counselor is an essential employee and is also responsible for the additional duties as listed below and/or assigned:

Primary Responsibilities/Essential Job Functions and Duties:
Agency Policies and Procedures

• Signs and abides by the employee conduct policy, code of ethics and all other company policies and procedures;
• Exemplify agency mission;
• Works schedule as assigned and maintains good attendance and punctuality;
• Attends monthly facility meetings;
• Attends DOH DDSD required trainings, therapy trainings and facility meetings as scheduled;
• Exhibits a positive, company supportive attitude and is professional in terms of speech, mannerisms and personal appearance;

Individual Support for Program Participants

• Provides direct support to program participants and works with IDT's as a participating member of the IDT;
• Assists and supports program participants with their programs, therapies and plans;
• Provides assistance, support and training on daily living skills, including but not limited to cooking, cleaning, appropriate manners and behavior, personal hygiene, etc.;
• Facilitates community activity and inclusion where program participants are line of site in the community;
• Observes and implements safety in all facilities, monitors/assures health and safety of program participants in the residence and in the community, including but not limited to safeguarding participants from falls;
• Assists with medical appointments and assures receipt of medical notes following appointments as needed;
• Follows menus and prepares meals for program participants;
• Supports program participants with behavioral challenges, including but not limited to physical restraint;
• Assists with program participants medical needs or issues that arise, personal care and all aspects of hygiene/grooming, including but not limited to bathing, toileting, feeding, shaving, lifting, transferring, tooth brushing, medication assistance, etc.;
• Lift and transfer non-ambulatory, following approved procedures;
• Provides transportation in agency vehicles to community activities, appointments, therapies, etc., abides by agency policies and procedures regarding transportation and maintenance of agency vehicles, and implementation of vehicle safety (seat belts) etc.;
• Responsible for cleaning facility, vehicle, community area, and cleaning up a program participant up after incontinence, eating, illness and behavioral incidents;
• Maintains current first aid and CPR certification;

Medication

• Completes assistance with medication delivery;
• Documents assisting with medication delivery, including assisting with PRN's and documenting their results;
• Maintains secure storage of medications;

Home Maintenance

• Assists program participants with the cleanliness, organization and maintenance of the entire residence, including bedrooms, bathrooms, yard, etc.;
• Performs daily cleaning duties in accordance with the house task list and other cleaning duties as assigned, assuring all items on the list are complete for the day before the end of the scheduled shift;
• Direct care counselor must assist programs participants with cleaning their own bedroom, keeping it organized, dust free, swept, mopped, vacuumed, clothing put away in drawers and closets, etc.;
• Responsible for overall home and yard cleanliness and maintenance; performs daily cleaning duties in accordance with the house task list and other duties as assigned. Also keeps agency vehicle clean;

Records Maintenance/Documentation

• Documents daily including but not limited to progress notes, medication assisted with, task list, support strategies, GERs, data…