Family Support Counselor (WRAP

Edgewood Center for Children and Families

This is a full-time 40 hour per week non-exempt position. With typical hours being 9am-5pm, flexibility to accommodate client and family schedules as needed. Thisis a hybrid position with community work, remote, and office location. Please note
-community work is within a 90-mile radius from the Vicente campus office location in San Francisco.

We provide the people, place, and path for exceptional youth mental healthcare.

We aim to redefine what youth mental healthcare can be by delivering transformative support that doesn't just treat symptoms but changes lives.

Each person who works at Edgewood Center for Children and Families shares a passion for making a difference in the lives of the children and families who we serve in the San Francisco Bay Area. Employees find themselves surrounded by a diverse and extraordinary group of dedicated professionals, in welcoming environments characterized by whole-person care, open communication, creative support and a commitment to growth, healing and improving each day.

Edgewoods successes come from our employees and the positive results they help create for children and families. When you join Edgewood, you join a culture of purpose and belonging, where your growth is a priority, your identity is embraced, and the work you do matters.

The Family Support Counselor provides family-based mental health counseling, support, crisis-intervention, and case management services to children and families who are referred through social services, probation or mental health departments. Identified clients are in the process of stepping down from an institutional setting into family or family-like setting or at risk of transitioning into an institutional setting from a family or family-like setting.

Services will be provided almost exclusively in the community (i.e. family's homes, community centers, schools, etc.). The primary role is to provide direct support to the child, family and team members weekly as needed with the goal of stability and sustainability for the child and family leading toward the goal of permanency. Responsibilities include weekly face to face meetings with the client and caregiver, case management, participation in team meetings, collaboration with internal and external team members in progress towards treatment goals and excellence in communication skills.

• Provide one-on-one support to client via intensive home-based services and on-call coverage to the clients and their families as needed.
• Provider intensive care coordination and case management services consistent with the Wraparound Model.
• Participation in monthly Child and Family Team (CFT) meetings for each client.
• Cultivate and maintain relationships with internal and external providers and natural supports.
• Create Wrap Action Plan documents, taken from notes created at CFT meetings.
• Collaborate with the entire treatment team, ensuring all members have copies of the Wrap Action Plan and follow up with team members to ensure action steps have been accomplished before next CFT meeting.
• Attend and participate in weekly supervision, group supervision, and team meetings.
• Attend all required trainings.
• Maintain accurate documentation and paperwork including but not limited to mental health progress notes, time sheets, reimbursements, and mileage.
• Maintain professional behavior at all times, appropriately representing Edgewoods mission and philosophy.
• Perform all other duties as necessary for the good of the agency as directed by supervisor.

• Contributes positively to creating a healing-centered, welcoming, anti-racist, LGBTQ+ affirming team and organization
• Demonstrates cultural competency, humility, and sensitivity treating youth, families, and colleagues with dignity and respect
• Ability to work both independently and within a team to support clients and families.
• Ability to create and formulate progress notes, safety plans, etc.
• Ability to navigate complex systems and support clients in accessing necessary resources to reach a lower level of care.
• Ability to provide coaching and psychoeducation to clients, families and providers.
• Ability to communicate effectively verbally and in writing with and across a range of caregivers, providers and families.
• Ability to assess needs, analyze systems, identify problems, and collaboratively develop solutions within multidisciplinary teams.
• Ability to manage one's own schedule, complete documentation and paperwork in a timely fashion.
• Ability to manage crisis in the community, seek support when needed from supervisors, team members, etc.

• Two years of relevant experience working with children, youth and families
• Vehicle, California drivers license, and insurance
• Fingerprint clearance
• Flexible schedule with ability to work early mornings and evenings as needed
• Strong organization…