Clinical Administrative Coordinator - National Remote
McKinney, Collin County, Texas, 75069, USA
Listed on 2026-08-08
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Healthcare
Healthcare Administration, Medical Office
- National Remote Clinical Administrative Coordinator
- National Remote
1 week ago Be among the first 25 applicants
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Opportunities at Well Med, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring.
Connecting. Growing together.
This position is full-time (40 hours/week) Wednesday - Saturday. Employees are required to have flexibility to work any of our 10-hour shift schedules during our normal business hours of 8am - 7pm CST. It may be necessary, given the business need, to work occasional overtime.
We offer weeks of paid training. The hours of training will be based on your schedule or will be discussed on your first day of employment.
You’ll enjoy the flexibility to telecommute
* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities
- Review incoming Appeal emails and processing the request accordingly via the type of Appeal received & adhering to CMS TAT times
- Responding to the requestor via email
- Making outbound calls to various facilities to obtain documents pertaining to certain types of appeals
- Receive incoming calls from providers wanting to check status on an appeal (Rotation)
Well Med has more than 22,000+ primary care physicians, hospitalists, specialists, and advanced practice clinicians who excel in caring for 900,000+ older adults. Together, we're making health care work better for everyone.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
- High School Diploma / GED
- Must be 18 years of age or older
- 2+ years of experience analyzing and solving customer problems
- 2+ years of experience working in the health care industry
- 2+ years of experience working with medical terminology
- Ability to work full-time (40 hours/week) Wednesday - Saturday. Employees are required to have flexibility to work any of our 10-hour shift schedules during our normal business hours of 8am - 7pm CST. It may be necessary, given the business need, to work occasional overtime
Preferred Qualifications
- Experience working with health care insurance
- Experience working with Medicare and/or Medicaid Services
- Experience in a hospital, physician's office or medical clinic setting
- Clerical or administrative support background or experience working in a call center environment
- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Must live in a location that can receive a United Health Group approved high-speed internet connection or leverage an existing high-speed internet service
- All employees working remotely will be required to adhere to United Health Group’s Telecommuter Policy
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