Enrollment & Reconciliation Technician (11:00AM - 7:30PM ET

Company Overview

Anew Health is a leading pharmacy care management company that supports patients with complex chronic needs across the United States. The company offers comprehensive pharmacy services, pharmacy benefit management, and specialized support for Program of All-Inclusive Care for the Elderly.

• Perform comprehensive medication reconciliation by reviewing and comparing patient medication profiles between the Eirene platform and each client’s Electronic Health Record (EHR).
• Identify and resolve discrepancies, including duplications, omissions, or dosing inconsistencies, to ensure accurate and up‑to‑date medication records.
• Collaborate with pharmacists, providers, and care teams to validate changes and maintain compliance with regulatory standards.
• Maintain and update participant photo records for Medication Administration Cycle (MAC) programs within all CK Labs systems, ensuring photos are current, correctly labeled, and securely stored.
• Coordinate with internal teams and client sites to obtain updated images when necessary.
• Generate and distribute monthly Medication Administration Records (MARs) based on client-specific requests and schedules, ensuring all records reflect the most current medication orders.
• Verify accuracy prior to distribution and coordinate delivery (electronic or physical) in alignment with client preferences and compliance requirements.
• Conduct detailed reconciliation of Schedule II controlled substances by reviewing dispensing records, inventory logs, and prescription data.
• Investigate and resolve discrepancies in accordance with DEA regulations and internal compliance policies.
• Maintain accurate documentation and support audit readiness through consistent tracking and reporting.
• Oversee and maintain the Long‑Term Care (LTC) dashboard within the Eirene system, ensuring all data points, metrics, and statuses are accurate and updated in real time.
• Utilize the dashboard to monitor workflow, track key performance indicators, and support operational decision‑making.
• Provide regular and ad‑hoc status updates to clients as requested, ensuring timely, clear, and client‑aligned communication.
• Participate in and support urgent or high‑priority projects as they arise, adapting quickly to shifting priorities and collaborating cross‑functionally.
• Maintain flexibility while ensuring core responsibilities continue to be met.

• High level of integrity and quality‑oriented mindset.
• Innovative and steadfast approach to work.
• High school diploma required or equivalent;
  Bachelor’s degree preferred.
• Three years of pharmacy technician experience preferred.
• Must be registered or eligible to become registered with the appropriate State Board of Pharmacy within 60 days of hire.

• Proficient with MS Office Suite.
• Excellent communication skills, both verbal and written.
• Customer service oriented.
• Excellent typing and data entry accuracy with good speed.
• Strong computer skills to navigate proprietary and other pharmacy software.
• Strong listening and reading comprehension.
• Understanding of clinical terms and impacts.
• Ability to multi‑task and handle multiple priorities without sacrificing quality.
• Detail oriented and organized.
• Independent, responsible, and self‑directed.
• Reliable, efficient, empathetic, and patient focused.
• Solutions‑ and compliance‑oriented.

• Administrative nature of the position requires hearing, seeing, sitting, standing, talking, and walking.
• Must be able to commute to multiple site locations within assigned territory.
• May be required to work extended hours as needed.

• Full‑time position: 11am to 7:30pm, Monday through Friday, with 40 hours per week.
• Remote position with availability outside normal business hours on an ad‑hoc basis.

• Medical, dental, and vision coverage effective the month following hire.
• Flexible spending account.
• Company‑paid life insurance and short‑term disability.
• Voluntary benefits and 401(k) plan.
• Paid Time Off and paid holidays.

Anew Health provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information or veteran status, or any other legally protected classification. Applicants are encouraged to self‑identify confidentially when applying. Anew Health maintains a drug‑free work environment and is eligible to work in this country.