Home Care Intake Coordinator

Employment Type:Full time
Shift:
Description: Home Care Intake Coordinator Remote | Candidates must reside within 50 miles of the following office locations:

• Livonia, MI
• Grand Haven, MI
• Grand Rapids, MI
• Muskegon, MI
• South Bend, IN
• Columbus, OH
• Athens, GA

Hours/Shift: Tuesday-Friday 11:30am-8pm EST and Saturdays 9am-5:30pm EST

Build a Career. Make a Difference. Love Where You Work.

As a Home Care Intake Coordinator, you'll responsible for communicating, coordinating and documenting care for the transition of patients to home-based services This role is also responsible for identifying / determining appropriateness of care, gathering medical, gathering /verifying insurance and financial data, documenting in the EMR and communicating with patients and families as well as working with Care Management, physicians and referral sources.

Start Here… Grow Here... Stay Here!

At our core, we believe in building careers, not just jobs. Many of our team members stay with us for the long haul—and for good reason. Our culture is built onsupport, growth and opportunity.

Consistent & Reliable Workloads

• Predictable schedules with steady assignments—no scrambling for hours.

• Strong compensation paired with affordable medical, dental, vision, retirement options and more. And your benefits begin on your first day!

• Nearly every leader here started in a field role—advance clinically or step into leadership.

• Efficient documentation and seamless care coordination—less time charting, more time caring.

• Quick interviews and timely offers because your time deserves respect.

• Associate's degree preferred, High School diploma required with equivalent 2-4 years industry experience.
• 2-3 years home care, hospice, discharge planning, or case management experience preferred.
• Working knowledge of governmental reimbursement criteria. Knowledge of third party / managed care contracts related to THAH services preferred.
• Microsoft computer skill set required. Experience with THAH current software platforms and applications preferred.
• Working knowledge of standard office equipment and remote technology required.
• Must be able to communicate with high-level customer service, phone etiquette and confidence to effectively work with internal and external customers.
• Demonstrates a commitment to customer service and demonstrates agility and challenges to engage and participate in process improvement.
• Must possess interpersonal skills sufficient to interact effectively with clients and their families, as well as caregivers, peers, subordinates, supervisors, referral sources, divisional personnel and the public.
• Previous experience working in a healthcare environment, demonstrating computer literacy.

• Pay Range: $18.59 -$25 per hour (pay rate based on years of experience, skill set, etc.)
• Day 1 Benefits - Health, dental and vision insurance
• Daily Pay
• Shift Differential Pay (if applicable)
• Employee Referral Reward Program
• Short and long-term disability
• Tuition Reimbursement
• 403b
• Generous paid time off
• Comprehensive orientation

Trinity Health At Home – Southeast Michigan is a trusted member of Trinity Health At Home, a national home care, hospice and palliative care organization serving communities across 11 states.

As a faith-based, not‑for‑profit agency, we are committed to caring for patients and families in the place they feel most comfortable— services include skilled nursing, physical, occupational and speech therapy and medical social work.

• Medicare‑Certified
• Joint Commission Accredited
• A  800 Award Winner 2025 & 2026

Learn more at Trinity Health At Home .org/Michigan.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.