Remote Member Retention Specialist
Remote / Online - Candidates ideally in
Kannapolis, Cabarrus County, North Carolina, 28081, USA
Listed on 2026-08-10
Kannapolis, Cabarrus County, North Carolina, 28081, USA
Listing for:
Alignment Healthcare USA, LLC in
Remote/Work from Home
position Listed on 2026-08-10
Job specializations:
-
Healthcare
Job Description & How to Apply Below
Alignment Health is seeking a Remote Quality Retention Specialist in North Carolina to support member disenrollment requests, ensure quality assurance, and resolve escalations. This role requires PST hours and residence in NC, with a focus on member experience, compliance, and data accuracy.
Responsibilities include handling escalated calls, collaborating with departments, and maintaining documentation across systems while meeting monthly goals.
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