Medical Assistant​/Phlebotomist

Medical Assistant/Phlebotomist

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others.

Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

Oak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system. Medical Assistant/Phlebotomists are an important part of our Care Teams. High levels of flexibility, attention to detail, and problem solving are required to be successful. You will be expected to build relationships with Oak Street Health members.

Medical Assistants will work closely and collaboratively with their teammates to greet and room Oak Street Health patients. They will be expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments.

Core responsibilities include:

• Ensuring efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
• Delivering an exceptional patient experience, and helping patients prepare for their provider visit
• Obtaining vital signs, chief complaint and reviewing medications
• Delivering patient screenings per protocols
• Ordering supplies and stocking exam rooms
• Conducting routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
• Ensuring exam rooms are clean, safe, and ready for patient visits
• Under direction of an RN, provider and/or protocol, providing telephonic support to patients
• Assisting providers, RNs or social workers with home based support for high risk members, as necessary
• Under direction of an RN or Provider, offering MA appropriate 'visits', such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
• Performing waived laboratory testing
• Scheduling diagnostic testing
• Applying or assisting with application of durable medical equipment
• Supporting care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols
• Participating in care team meetings to discuss patient care and clinic operations
• Other duties, as assigned

What are we looking for?

• CPR Certification required
• Medical Assistant certification or registration
• 3-5 years in a Medical Assistant role preferred
• EMR experience required
• 2 or more years of experience working with geriatric patients
• Phlebotomy Technician Certification preferred
• Strong communication skills and customer service orientation
• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
• US work authorization
• Someone who embodies being 'Oaky'

Anticipated Weekly

Hours:

40

Time Type:
Full time

Pay Range: $18.50 - $35.29