Community Support Professional - Full Time

Lifetime Assistance – Community Support Professional

Make an Impact. Create Joy. Shape the Future.

At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own.

• Job Title:
  
  Community Support Professional
• Location:
  
  Rochester, NY (community-based, various locations)
• Department:
  Community Services
• Employment Type:
  
  Full-Time (30-40 hours per week) - Days and/or Evenings, 8am - 8pm
• Starting Wage: $19.49 - $20.52 per hour + mileage reimbursement
• Bonus: $1,000 Welcome Bonus for CSP new hires working 20 hours or more per week!!!

• Flexible Scheduling:
  Build a schedule that fits your life! Whether you prefer days, evenings, weekdays, weekends—or a combination we offer flexible scheduling opportunities to match your lifestyle.
• Mileage Reimbursement:
  Get reimbursed for the use of your personal vehicle.
• $1,000 Welcome Bonus:
  For eligible new hires who work at least 20 hours a week!
• No-Premium Health Insurance:
  Access comprehensive healthcare without added cost.
• Education Support:
  Tuition reimbursement & scholarship opportunities.
• Paid Training &
  
  Coaching:
  
  Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.
• Career Growth:
  Clear pathways to advancement, leadership training, and coaching support.
• Work-Life Harmony:
  Flexible scheduling and generous paid time off ensure sustainable balance.
• Join a Caring Culture:
  Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike.

• Independent Support:
  Provide one-on-one support in the community. You must be comfortable working independently in individuals’ homes located in various neighborhoods without on-site supervision.
• Skill Building:
  Assist with daily living tasks such as grocery shopping, meal preparation, and budgeting.
• Community & Transport:
  Transport individuals to appointments or community events using your personal vehicle.
• Crisis Management:
  Manage verbal escalation and crisis situations with a calm, unflappable, and emotionally regulated demeanor.
• Professional Guidance:
  Act as a professionally direct mentor, allowing for natural consequences while ensuring safety and compliance.
• Documentation:
  Maintain high standards for detail-oriented documentation and safety expectations.

• Requirements:
  Valid and clean NYS driver’s license and a reliable personal vehicle. Must meet agency Motor Vehicle Operating Requirements.
• Experience:
  
  Prior experience is preferred (OPWDD, OMH, CNA, or home-based support). We value experience with dual diagnosis, mental health needs, and verbal aggression management.
• The Right Mindset:
  You are a self-starter who can independently find resources and solve problems quickly. You are comfortable assisting individuals with developmental disabilities and adapting to their changing needs over time.
• Communication:
  You are highly responsive and communicative, even while working remotely in the field.
• Availability:
  Part-time availability between 8 AM – 8 PM. Flexibility is key.

• Mission-Driven Work:
  Empowering individuals to live with independence and purpose—here, your work truly matters.
• Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion.
• Community Impact:
  Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all.

Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics.

“I am part of something bigger… Being a Lifetime Assistance employee means everything to me.”

— Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us