Revenue Cycle Management Supervisor (post-acute

Overview

The Supervisor of Revenue Cycle Management oversees daily revenue cycle operations to ensure accurate billing, timely collections, and compliance with payer and regulatory requirements. This role leads front-end and back-end revenue cycle functions, supports financial performance, and drives process improvement across the full revenue cycle, from registration through reimbursement.

Be part of a culture that values collaboration, learning, and continuous improvement in patient outcomes.

We Value Our Team Members Not Just As Employees, But As Leaders. To Support Your Lifestyle And Professional Growth, This Position Offers

• Flexible Hybrid work schedule: onsite at company’s support center and/or remote (work from home)
• Competitive Pay: $22-25/hr. depending on experience
• Comprehensive Benefits: 401K plan, PTO, Life Insurance, Short/Long Term Disability Plans, Medical/Vision/Dental Insurance, and much more!
• True Autonomy
• Rewarding Outcomes

Eterna Primary Care is an equal opportunity employer committed to a diverse and inclusive healthcare environment.

• Supervise day-to-day revenue cycle activities including eligibility, coding support, charge entry, billing, accounts receivable, and collections
• Ensure accurate and timely submission of claims to government and commercial payers
• Monitor claim status, denials, and payment posting to optimize cash flow
• Oversee resolution of claim rejections, denials, and underpayments

• Lead, coach, and support revenue cycle staff to ensure productivity and quality standards are met
• Assign workloads, monitor performance metrics, and conduct regular staff reviews
• Provide training and ongoing education related to billing, payer requirements, and system updates

• Analyze denial trends and implement corrective actions to reduce future denials
• Collaborate with clinical, coding, and operational teams to improve documentation and charge capture
• Identify workflow inefficiencies and implement best practices to improve revenue cycle performance

• Ensure compliance with CMS, Medicare, Medicaid, and commercial payer guidelines
• Maintain adherence to HIPAA and organizational privacy policies
• Support audits, payer reviews, and compliance initiatives

• Prepare and review revenue cycle reports including A/R aging, denial rates, days in A/R, and collection performance
• Provide leadership with insights and recommendations to improve financial outcomes
• Support budgeting, forecasting, and revenue optimization initiatives

• Serve as a liaison between revenue cycle, clinical operations, and leadership
• Communicate effectively with payers, vendors, and internal stakeholders
• Support organizational goals related to financial sustainability and value-based care

• Bachelor’s degree in healthcare administration, business, finance, or related field preferred
• Equivalent experience may be considered
• Certification with AAPC (formerly Americal Academy of Professional Coders) or equivalent

• 3-5 years of experience in healthcare revenue cycle management
• Prior supervisory or lead experience strongly preferred
• Experience with physician billing and post-acute revenue cycle environments preferred

• Strong knowledge of medical billing, coding, and reimbursement processes
• Experience with Medicare, Medicaid, and commercial payers
• Proficiency with EHR and billing systems
• Strong analytical, organizational, and problem‑solving skills
• Excellent communication and leadership abilities

• Hybrid – onsite at company’s support center and/or remote (work from home)
• At times, travel is required to company wide meetings