Home Health Lead Intake Coordinator Job Federal Way Washington USA,Healthcare

Signature Healthcare at Home is a leading provider of home health in Oregon, and Washington. Our services are designed to complement your lifestyle through innovative home-based healthcare solutions. The Signature Home Health team possesses character, heart, and the desire to enhance the life of every person we serve. This includes working to achieve and sustain health, activity, and independence. The statement: “Care Where You Are” guides our organization’s dedication to offer quality care for our clients whose goal it is to remain in their chosen home setting.

Signature Healthcare at Home is a subsidiary of the Pennant Group network with 300+ locations throughout the country. We offer the best of both worlds –The backing and stability of a proven healthcare “giant”, with the permission to operate locally as if it were our own Federal Way based business. .

Signature Healthcare at Home is seeking an experienced and motivated Lead Intake Coordinator to join our growing team. This is a full-time, in-office role based out of our Federal Way office and one Hybrid day at our Port Orchard Office.

Duties and Responsibilities:

Oversees the daily work of Intake Coordinator(s), to include the daily patient intake process

Directs all daily patient referral and intake operations consistent with CMS guidelines

Documents communication with patient and providers within the EMR

Learns, adapts, and implements to new processes as needed

Audits and monitors referral documents for accuracy and completion

Completes pre-authorizations and insurance eligibility checks as required

Gathers, tracks, and maintains comprehensive working knowledge of community resources in collaboration with other team members

Adheres to HIPAA regulations per Company policy and Federal regulations

Consistently represents Signature Healthcare at Home with integrity and professionalism providing excellent customer service to all internal and external customers

Assists in identifying opportunities for additional/improved services and methods

Performs other duties and activities as delegated by the Operations Manager or Administrator/Clinical Manager

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job‑related tasks other than those stated in this description.

Qualifications/Skillsets:

High School diploma or equivalent

Minimum two years’ experience in administrative position in healthcare setting

Knowledge of medical terminology

Knowledge of insurance reimbursement process

Effective data entry, problem‑solving, human relations and oral/written communication skills

Demonstrates good communications, flexibility and cooperation in performing job responsibilities

Possess a valid driver’s license and insurance in accordance with state and/or organization requirements

Basic computer skills and knowledge of office technology

Experience with HCHB preferred

Schedule

Full-time (40 hours/week)
Monday-Friday, 8:30 a.m. to 5:00 p.m.
In-office role reporting to Federal Way office and one Hybrid day at our Port Orchard Office

Compensation & Benefits

Hourly pay: $27-$30
, based on experience
Medical, Dental, and Vision Insurance
401(k) Plan
Life and Disability Insurance
Voluntary Benefits
Up to 4 weeks of Paid Time Off (PTO)
6 Paid Holidays

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.

More information about The Pennant Group, Inc. is available at

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