Enrollment Specialist (Remote - Work From Home

Enrollment Specialist (Remote
- Work From Home)

Position:
Enrollment Specialist (Remote
- Work From Home)

Job Type: Non-exempt
- Full-time

Schedule:

Monday to Friday - schedules ranging from 8am - 7pm PST/MST/CST/EST

Pay Range: $23.00 - $26.00 Hourly + Monthly bonus opportunity of up to $750

Location:

Remote
- Work from Home

This role is 100% remote with no face-to-face contact with patients. We have a "remote first" environment and are proud to have team members located nationally.

Make an Impact
- One Enrollment at a Time.

Are you looking for a rewarding career where you can make a difference in patients' lives every day?

Do you thrive in a collaborative, fast-growing healthcare environment and enjoy helping others while achieving goals?

If so, Lumata Health is the place for you. Join our team and help connect patients with the care they need while supporting our mission to protect vision and improve lives.

About Lumata Health: Blindness is a devastating - but largely preventable - consequence of poorly managed chronic eye diseases like glaucoma, diabetic retinopathy, and age-related macular degeneration. These debilitating diseases are expected to double between 2020 and 2050, outpacing the capacity of providers and contributing to the rising cost of eye disorders in the US, which already exceeds $99B in direct medical costs annually.

In over 95% of cases, disease progression can be slowed or stopped, preserving vision and extending healthspan. But doing so requires tailored, timely, and intelligent engagement throughout the patient's lifelong care journey. That's where Lumata comes in.

Lumata Health is leading the way in leveraging data-driven virtual care management to address this large and rapidly growing problem. Built with $2M in funding support from the National Eye Institute, Lumata Health’s Intelligent Engagement Platform maximizes the impact of multichannel, personalized engagement by our team of JCAHPO-certified ophthalmic care coaches. Lumata takes a holistic approach to care - combining behavioral and psychosocial information with clinical data to create tailored, high-impact patient engagements.

In addition to promoting adherence, we help patients overcome barriers to care by assisting with things like financial assistance programs, prescriptions and refills, insurance issues, transportation to visits, understanding their disease and care plan, and coordinating care with other providers.

With direct medical record access to hundreds of thousands of patients with vision‑threatening chronic eye diseases and partnerships with over 1,400 eye care specialists in 34 states, Lumata Health is helping people affected by chronic eye conditions live healthier, longer lives.

We are looking for caring and committed teammates to join our mission of helping people see the world. If you’re passionate about stopping preventable blindness, we hope you’ll apply.

Summary

Position Overview:

We are seeking a passionate and persuasive Enrollment Specialist to enroll patients with chronic, potentially blinding diseases like glaucoma, diabetic retinopathy, and age‑related macular degeneration in our care management program. The role involves engaging prospective patients from partner practices by highlighting program benefits and convincing them to enroll. The specialist must thrive in a sales‑and‑metrics-driven environment, making a high volume of outbound calls (minimum of 50 per day) and converting at least 30% into successfully enrolled patients.

Achieving a minimum of 7 enrollments per day is key to meeting this performance goal. Responsibilities also include maintaining accurate enrollment records and collaborating with leadership to improve the enrollment process.

• Engage with potential patients through outbound calls to promote and enroll them in our services.
• Provide detailed information about our services, highlighting the benefits and features to prospective patients.
• Address inquiries, concerns, and objections effectively to secure enrollments.
• Guide patients through the enrollment process, ensuring all necessary information is collected accurately.
• Maintain…