Health Information Management Tech II Document Management (On-Site, Hybrid, Remote

Job Description

At North Bay Health, the HIM Technician II follows established department procedures related to document imaging for North Bay Health’s health records. This role retrieves and reconciles hospital base records, outpatient, and Emergency Department records, and analyzes health records for selected deficiencies. The technician provides support to clinical areas by ensuring complete and accurate medical records are available for patient care and hospital operations.

Additional responsibilities include fulfilling basic Release of Information services, answering phones, and assisting the public, physicians, and other departments. The role also assists in preparing department and organizational materials using Microsoft Office products.

• Education:
  
  High school graduate or equivalent preferred. Successful completion of North Bay intranet web-based Medical Terminology lessons within the department introductory period.
• Licensure/Certification:
  Obtain an HFMA Certified Revenue Cycle Representative (CRCR) Certification within 9 months of start date
• Experience:
  
  Two years working in HIM department in acute care hospital/physician officeor successful completion of an approved AHIMA HIM program internship at North Bay
• Skills:
  
  Ability to manage multiple tasks, demonstrate organizational time management skills. General office and computer skills.
• Interpersonal
  
  Skills:
  
  Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at North Bay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
• Standards of Performance:
  Demonstrate performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality.
• Physical Effort:
  Attendance is an essential function of the job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may participate in the following activities :
  Standing, sitting, reaching, pulling, use of computer terminal, copier, fax machine and other office equipment.
• Hours of Work:
  Monday through Sunday, as scheduled based on business need.

North Bay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.

We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. North Bay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions. We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.

Demonstrates North Bay Health’s True North Values:
Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.

North Bay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.

We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. North Bay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions. We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.

Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift…