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Remote Behavioral Health Referral Specialist
Remote / Online - Candidates ideally in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-08-15
Springfield, Hampden County, Massachusetts, 01119, USA
Listing for:
Elevance Health
Remote/Work from Home
position Listed on 2026-08-15
Job specializations:
-
Healthcare
Mental Health, Healthcare Administration
Job Description & How to Apply Below
Elevance Health is seeking a Referral & Resource Specialist to support the Massachusetts Behavioral Health Help Line. The role involves inbound calls, texts and chats, crisis screening, assessments and action planning within established protocols.
You will document interactions, coordinate with local agencies, and ensure timely linkage to services. A HS diploma and 1 year in behavioral health or 6 months crisis experience are required; BS/BA strongly preferred; bilingual candidates are favored.
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