Clinical Research Administrative Coordinator
Join Us in Shaping the Future of Clinical Research
Adams Clinical is a leading clinical trial site network committed to accelerating the development of life-changing medicines. Our mission is simple: deliver uncompromising data quality, safety, and diverse enrollment to advance healthcare. Our vision is to set the gold standard for clinical trial excellence. We believe our people makethedifference. Guided by our core values—Scientific Rigor, Operational Excellence, Commitment to Sponsors and Participants, and Authentic Collaboration—we create an environment where meaningful work drives meaningful change.
At Adams Clinical,you’llfind:
- A culture of respect, transparency, and continuous improvement
- Opportunities for professional growth and learning
- A team dedicated to improving lives through innovation and integrity
Ifyou’repassionate about making an impactinclinical research and want to be part of a collaborative, mission-driven organization,we’dlove to have you on our team.
Job RoleThe CRAC position is integral to the research conducted at Adams Clinical. As a liaison between clinicians and research coordinators, participants, and healthcare providers, a successful applicant will work directly with treatment seeking populations scheduling, educating, andassistingparticipants to foster seamless flow of office visits and operations. This is an in-person position at our location near Dallas, TXwith the opportunity to transition to remote work after 6-12 weeks.
Key Responsibilities:Complete appointment reminders and provide appointment information for visitors to the office to support appointment attendance
Arrange transportation to and from the office using healthcare dedicated transportation portals (Uber Healthand Lyft Concierge) to ensure visitors arepicked-upanddropped-offcorrectly. Monitor each portal during pick-up and drop-off toidentifymissed rides and call riders to re-booktrip.
Place calls, texts, and emails to potential study participants who missed or rescheduled their appointment to help them arrange a new appointment time andmaintaintheir visit progress in coordination with office staff
Contribute to the outreach team by answering inbound calls, texts, and emails, triaging inquiries, and directing select calls to other office teams
Promote Adams Clinical to build relationships with potential study participants to ensure retention
Review feedback from clinicians and clinical research coordinators and suggest improvements to screening process and marketing approach
- Bachelor’s degree from a 4-year college Required
- Fluent in English
- Great interpersonal, customer service, and organizational skills
Pay: $20.00 – $23.00
Benefits:- 401(k) matching
- Medical, Dental, & Vision insurance
- Employeeassistanceprogram
- Flexible spending accounts
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
Adams Clinical is committed to being an equal opportunity and affirmative action employer. We focus on hiring and nurturing top talent. All employment decisions, including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination, are made based on the candidate’s or employee’s qualifications relevant to the position. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic information, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally protected status.
In compliance with federal law, all individuals hired must, as a condition of employment, provide documentation verifying their identity and authorization to work in the United States and complete Form I-9 within the requiredtimeframe. Adams Clinicalparticipatesin E-Verify to confirm employment eligibility.
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