Access to Care Coordinator

Outreach Program Coordinator

The Access to Care Coordinator will lead Covering Wisconsin's efforts to connect more Wisconsin residents to preventive healthcare providers and services, so that they may live healthier lives. This person will help assess, refine, and deepen existing Covering Wisconsin (CWI) approaches and activities with the aim of developing practices that are most effective and an efficient use of existing internal capacity and external opportunities.

A regular component of the Access to Care Coordinator role will be meeting, virtually or in-person, with individuals and groups around Wisconsin to cultivate relationships and to provide informal and formal presentations about CWI and our health insurance and connection to care services. This position will also work with a partner agency, Center for Patient Partnerships, to enhance coordination and access to care intersection points given their focus on assistance for consumers with chronic conditions.

This is a new position within CWI, funded by a grant award anticipated to continue through October 2030.

The Access to Care Coordinator will be responsible for:

1. Identifying access to care barriers; compiling access to care barrier data; monitoring, analyzing, and communicating trends through presentations, informal conversations, and formal reporting; and spearheading exploration of potential educational topics and resources to support CWI efforts and consumer needs.

2. Working with other CWI coordinators, managers, and staff to create organization-wide access to care standards and processes. This aspect will also help to discern how best to provide these services, whether by integrating within existing staff roles or pursuing other approaches.

3. Fostering communication, coordination, and relationships with external care organizations such as hospitals, health systems, community health centers, and other community health-serving agencies to, in part, support the relevance and accuracy of CWI's access to care education, services, and approaches.

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location. Remote work requires an approved remote work agreement (RWA). A RWA requires successful candidates to possess their own high-speed internet and phone to perform the work on a university provided computer. Per University policy, transportation between home and assigned work location is not payable/reimbursable and will be at the expense of the employee.

This position has the possibility of working up to 2 days remote per Extension's Remote Work Policy.

This position may be required to work occasional nights and weekends for things such as attending outreach events to meet the program needs and priorities of the communities served.

It is expected that employees will make individual arrangements for transportation adequate to meet position responsibilities and essential job functions. Read more about UW-Madison Driver Authorization.

Applicants are required to:
Have a valid drivers license and a reliable source of independent transportation for periodic in-state work travel, and/or comply with requirements for UW-Madison vehicle use authorization.

• Directs the implementation of program policies and procedures
• Schedules day-to-day activities for program staff and student and community volunteers
• Schedules and secures logistics and resources in support of an outreach program
• Researches, develops, and facilitates outreach program content and materials
• Identifies, promotes, and maintains internal and external partnerships to promote the outreach program
• Identifies opportunities for program improvement or new outreach program development

The minimum annual (12 months) starting Salary for the position is $60,795 but is negotiable based on experience and qualifications.

This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. Please review the summary of benefits for more information.

• Demonstrated ability to effectively work with people from a wide range of backgrounds and perspectives.
• Demonstrated ability to work in a fast-paced environment while prioritizing and managing multiple initiatives at one time.
• Demonstrated experience with building diverse, collaborative partnerships
• Existing knowledge of common access to care barriers. This includes awareness of potential mitigation strategies, especially for rural communities and other populations most at risk for lacking a medical home or primary care provider or underuse of preventive services.

• At least one year of experience working on a program that is grant or contract-funded
• Has existing connections…