Patient Service Coordinator- Outpatient Infusion Center

Jul 29, 2026

City/State

Work Shift

First (Days)

Overview:

Sentara Health is currently seeking a Patient Services Coordinator

Hours/Shift: Full Time, Days

We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara ()

• Join our team! Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara Employer of Choice for over ten years.
  
  U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years.

Position Overview:

As a Patient Services Coordinator with Sentara, you will coordinate activities for specific physician practices, including insurance verification/obtaining precertification, scheduling, pre-registration, and order transmission (faxing). The purpose of this position is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. The Patient Services Coordinator maintains statistics and acts as liaison between clinical testing sites and physicians' offices.

Education Required:

High School Diploma

Experience

Required:

Two of the four are required:

• Two years of experience in a healthcare environment.
• Completion of healthcare related certificate program.
• Associate’s Level Degree or higher.
• Transferable skills (i.e., One year or more in a call center, customer service, etc.)

Experience Preferred:

Skills Required:

Technology/Computer, Customer Service Orientation, Microsoft Office

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** eywords:
** Customer Service, insurance verification, insurance authorization, Talroo-Allied Health, administrative, secretarial, call center, customer service, statistics, non-clinical, monster

.

Benefits:
Caring For Your Family and Your Career

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Long-Term, Short-Term Disability, and Critical Illness plans
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Reimbursement for certifications and free access to complete CEUs and professional development
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the- art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work,
Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Sentara Health is a leading not-for-profit integrated health care system, dedicated to improving health through innovative services and exceptional patient experiences across the Mid-Atlantic and Southeast.

Hospitals and Health Care

Company size 10,001+ employees

Company type Nonprofit

Total funding 0 Grant

Momentum

Momentum

4% in 12 mo

20,384 employees on Linked In

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Capital

Jul 2024

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