Scheduler Referral Coordinator

Job Description:

The Referral Specialist is responsible to execute patient referrals as indicated by physicians, seek authorization as required by individual insurances and notify patients.

Posting Specifics Benefits Eligible:
Yes Shift Details:
Monday - Friday 8am to 4:30pmJob Essentials Obtains referral request from physician.

Verifies insurance coverage or lack thereof for patient. Obtains authorizations if needed from insurance coverage.

Gathers all records necessary for incoming or outgoing referral requests.

Gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient's financial obligations for services provided.

Completes referral paperwork, including copies, and fax to medical office.

Contacts patient regarding referral information and give name, location, telephone number of specialist.

Acts as a liaison between hospitals, physicians, health plans, vendors, and patients, or other referral sources.

Covers New Patient Coordinator, Non-oncology referral coordinator, HIM, VA authorizations and phones as needed and under the supervision of the team Leader.

Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.

Minimum Qualifications One year front office or revenue cycle experience in a health care organization.

One year of customer service.

One year of Microsoft Suite.

Physical Requirements Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy.

This includes frequent computer, phone, and cable set-up and use. Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.

Location:

Cancer Centers of Colorado, Good Samaritan Hospital Work City:

Lafayette Work State:

Colorado Scheduled Weekly

Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$20.35 - $30.97

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain.

Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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All positions subject to close without notice.
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