Business Office Coordinator - Regina Health Center

Regina Health Center
, a CMS rated 5-STAR mission and faith-based nursing facility in Richfield, Ohio, is currently seeking a full-time Business Office Coordinator
.

The Business Office Coordinator is instrumental in attaining our facility's financial goals by ensuring accurate billing, timely collection of accounts receivable for residents, completing collection calls and documentation on current and past‑due accounts, meeting with residents and families regarding financial concerns, submitting documentation to Social Security and the State of Ohio regarding resident status and liability, and adhering to strict deadlines for billing and reporting in compliance with Regina Health Center’s policies, the Federal, State and local standards, and guidelines and regulations governing a licensed facility.

The Business Office Coordinator must function as both a team member and leader to ensure that work is accomplished and quality service is delivered to the residents and families, while supporting team members throughout the admissions and discharge processes. The Business Office Coordinator reports jointly to the Executive Director and Director of Finance and works collaboratively with the Admissions Coordinator, Director of Social Services, Director of Nursing, and other appropriate staff.

We offer competitive wages, an excellent health care benefit package, PTO, an employer pension plan and 403(b) retirement plan with employer match, tuition reimbursement, and a great work environment.

• Complete and coordinate tasks necessary for timely and accurate billing and collection of accounts receivable.
• Develop and implement processes and systems in the Business Office to manage billing, collections (A/R), liability notices and all necessary business transactions using generally accepted accounting principles.
• Complete weekly Business Office checklist.
• Ensure all monthly private pay billing is completed timely using facility A/R software.
• Ensure facility’s billing checks and balances are followed as required by facility policy, including but not limited to balancing of the daily census, Medicare triple check prior to billing, etc.
• Maintain working knowledge of all aspects of facility’s financial software program.
• Post cash weekly, including download of bank ACH information.
• Monitor accounts receivable. Report delinquent accounts and solutions to overcome obstacles to the Executive Director.
• Maintain a working knowledge of the state long term care Medicaid insurance program, Medicare Part A, B and C insurance program, and private long term care insurance programs.
• Ensure pre‑admission financial evaluations regarding the identification of a payer source are coordinated with the Admissions Office as part of the pre‑admissions process.
• Verify and tie out the midnight census testing for validity and accuracy on a daily basis.
• Monitor Medicaid pending/collection process weekly.
• Complete insurance forms and insurance verifications per request.
• Participate actively in facility, committee and team meetings as directed.
• Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care.
• Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
• Serve as an additional resource person to the congregations on questions related to retirement, health, insurance, Medicare, Medicaid, Durable Power of Attorney and Guardianship issues, including knowledge of resources available to the congregations.
• Keep residents’ information accurate and confidential. Supply to all who ask, written information related to mission/philosophy, Durable Power of Attorney, DNR, levels of care and services, Medicare and Medicaid, RHC application and medical forms essential for consideration for placement.
• Recommend updates to policies and procedures for the Business Office.
• Monitor the financial reimbursement plan for each resident; coordinate with Director of Admissions to give oral/written notification to the responsible…