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Remote Renewal & Retention Specialist

Remote / Online - Candidates ideally in
Wisconsin, USA
Listing for: Healthfirst
Remote/Work from Home position
Listed on 2026-08-23
Job specializations:
  • Healthcare
    Healthcare Administration, Health Insurance
Salary/Wage Range or Industry Benchmark: 42000 - 66000 USD Yearly USD 42000.00 66000.00 YEAR
Job Description & How to Apply Below

Healthfirst is seeking an Outreach Retention Specialist to perform outbound renewal calls with PHSP, Medicare, and Integrated Product members. The role is fully remote and focuses on education, renewal assistance, and scheduling field staff for renewals.

You will work within HIPAA guidelines and maintain PHI confidentiality while supporting Medicaid and Medicare members. Ideal candidates have related health plan experience, strong MS Office skills, and familiarity with payer systems.

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