Remote Renewal & Retention Specialist
Remote / Online - Candidates ideally in
Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listed on 2026-08-23
Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for:
Healthfirst
Remote/Work from Home
position Listed on 2026-08-23
Job specializations:
-
Healthcare
-
Sales
Job Description & How to Apply Below
Healthfirst is seeking an Outreach Retention Specialist to make outbound calls to existing PHSP, Medicare and Integrated Product members, assisting with renewal applications and scheduling field visits when needed. The role is 100% remote and emphasizes compliance with HIPAA and plan policies.
You will educate members on plan features, coordinate with Member Services, Enrollment and other teams, and participate in weekly trainings and meetings.
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