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Contract Management Technician

Remote / Online - Candidates ideally in
Ohio, USA
Listing for: Ensemble Health Partners
Contract, Remote/Work from Home position
Listed on 2026-08-24
Job specializations:
  • Healthcare
    Healthcare Administration
Job Description & How to Apply Below

Contract Management Technician

The primary role of the Contract Management Technician is to support client needs relative to contract management with a minimum of 2 years Epic certification and experience. The Contract Management Technician will be responsible for support functions such as contract loading, contract validation, trouble shooting and training. The Contract Management Technician will actively participate with the Contract Management knowledge share opportunities to expand their knowledge base and role along with assisting in expanding the knowledge of their peers by assisting with training and other knowledge share opportunities.

Experience

Required:

  • Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
  • This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.

Education Requirements:

High School Diploma or GED

Licensure/Certification

Required:

  • Epic RHB
    390 or Epic RPB
    390 Contract Administration Certification
  • HFMA Certified Revenue Cycle Representative

Minimum Years and Type of Experience:

  • 2 years' experience relative to payer reimbursement with a minimum of 2 years Epic certification in RHB
    390 or RPB
    390 Epic certification.

Other Knowledge, Skills and Abilities Required:

  • Knowledge of managed care organizations, contracts, and products or applicable healthcare or payer experience relative to position.
  • Requires a high level of problem-solving ability, initiative and judgment. Requires the ability to work in a fast-paced environment balancing multiple priorities and utilizing resources aggressively.
  • Requires the ability to understand and interpret all aspects of a contract with an emphasis on the implementation and operational components of contract terms.
  • Must be a self-starter with the ability to identify, understand, research, and solve unique and complicated financial and operational provider issues as it relates to their specific contracts.
  • Microsoft Excel proficiency is recommended. EPIC and/or other contract management software.
  • Excellent interpersonal skills are necessary to develop strong working relationships with internal and external contacts.

Join an award-winning company

  • Five-time winner of "Best in KLAS" ,
  • Black Book Research's Top Revenue Cycle Management Outsourcing Solution
  • 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle
  • Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
  • Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020,
  • Energage Top Workplaces USA
  • Fortune Media Best Workplaces in Healthcare 2024
  • Monster Top Workplace for Remote Work 2024
  • Great Place to Work certified

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

  • Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.

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