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Remote Member Retention & Outreach Specialist

Remote / Online - Candidates ideally in
Hendersonville, Sumner County, Tennessee, 37077, USA
Listing for: Healthfirst
Remote/Work from Home position
Listed on 2026-08-25
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Healthfirst is seeking an Outreach Retention Specialist to perform outbound calls to existing PHSP, Medicare and Integrated Product members for renewals, with scheduling support for field staff when needed. This role is 100% remote and involves educating members on plan benefits and ensuring HIPAA compliance.

The position requires experience in managed care environments and familiarity with NYSOH; strong MS Office and CRM tooling ability is beneficial.

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