Outreach Specialist; Health Insurance Navigator Program
New York, USA
Listed on 2026-08-25
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Healthcare
Community Health, Public Health -
Non-Profit & Social Impact
Community Health, Public Health
The Human Services Coalition (HSC) is seeking a part-time Outreach Specialist to support HSC’s Health Insurance Navigator Program and help residents of Tompkins and Cortland Counties maintain access to health insurance coverage and connect with coverage options for which they may be eligible. The Outreach Specialist will play an important role in HSC’s efforts to Keep New Yorkers Covered by conducting proactive community outreach, increasing awareness of upcoming health insurance changes, connecting residents with local health insurance navigators, and helping ensure that individuals and families have the information and support they need to maintain or obtain health coverage.
Position:Non-exempt, part-time, 20 hours per week.
- Competitive benefits package including a pro-rated cafeteria benefits plan and paid time off (Human Services Coalition Part-Time II classification).
- Compensation: $24.75/hour plus $4.15/hour cafeteria benefit (total compensation equivalent to $28.90/hour).
This position is supported through grant funding that currently runs through October 31, 2027. Continuance of this position depends on the additional availability of funds.
Consistent with the Human Services Coalition’s Hybrid Work Policy, a flexible, hybrid schedule (in-office and remote) may be possible. Some in-office hours are required. Due to the nature of this position, occasional evening and weekend work may be required to attend community outreach events. Remote work requires access to high-speed internet and router.
Duties and Responsibilities:- Conduct targeted community outreach throughout Tompkins and Cortland Counties to increase awareness of health insurance coverage, eligibility, and renewal requirements.
- Build and maintain relationships with community-based organizations and other partners that serve populations at greatest risk of losing health insurance coverage, ensuring partners understand recent coverage changes and know how to connect individuals with a Health Insurance Navigator/Assistor.
- Collaborate with our Administrative & Technology Coordinator to develop and implement outreach and public awareness strategies, including social media campaigns, public transit advertising, and other community-based communications.
- Represent our Health Insurance Navigator Program at community events and in locations where residents can be reached directly, including fairs, food pantries, community meals, and other community gathering spaces.
- Provide clear, accessible information to community members about changes to Medicaid and other health insurance programs and connect individuals who need assistance with our Health Insurance Navigators.
- Track outreach activities, contacts, referrals, and other required data to support program evaluation and funder reporting requirements.
- Participate in monthly meetings with program funders and provide updates on outreach activities, successes, challenges, and emerging community needs.
- Complete required Health Insurance Enrollment Assistor training through the NY State of Health, with the goal of becoming certified to provide direct health insurance enrollment assistance as part of our outreach strategy.
Director of Health Planning
Job Summary:The Human Services Coalition (HSC) is seeking a part-time Outreach Specialist to support HSC’s Health Insurance Navigator Program and help residents of Tompkins and Cortland Counties maintain access to health insurance coverage and connect with coverage options for which they may be eligible. The Outreach Specialist will play an important role in HSC’s efforts to Keep New Yorkers Covered by conducting proactive community outreach, increasing awareness of upcoming health insurance changes, connecting residents with local health insurance navigators, and helping ensure that individuals and families have the information and support they need to maintain or obtain health coverage.
Position:Non-exempt, part-time, 20 hours per week.
- Competitive benefits package including a pro-rated cafeteria benefits plan and paid time off (Human Services Coalition Part-Time II classification).
- Compensation: $24.75/hour plus $4.15/hour cafeteria benefit…
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