Patient Account Respresentative

• Location 300 W HUTCHINGS ST,WINTERSET, IA, ,United States
• Base Pay $18.62 - $27.93 / Hour
• Employee Type FT NON EXEMPT

• Name Gabby Wagner
• Phone  ext. 231
• Email

JOB SUMMARY

Performs duties primarily associated with patient accounts and demonstrates ability to file claims with primary, secondary, and tertiary insurance carriers on UB04 and 1500 claim forms. Provides excellent customer service to patients through written and verbal communication. Manages designated accounts receivable accounts to promptly secure accurate payments by processing insurance carrier denials, resolving credit balances and immediately responding to patient inquiries in a timely manner.

Full Time - 80 hours per pay period
7:30 am - 4:00 pm

Hybrid - Remote/Work from home after initial training period ends

Requirements

MINIMUM REQUIREMENTS

Education:

High school diploma or equivalent

Licensure/certification:

None

Previous

Work Experience:

Strong customer service experience required. Previous experience working with medical insurance claims processing including ICD-10 and CPT coding required. Prior experience working with patient accounts collection preferred.
Proficiency in use of 10-key calculator and computer required.
CRCS certification required within two years of employment.

Skills:

Demonstrated ability to effectively communicate in English with people from diverse professional, educational and lifestyle backgrounds both orally and in writing. Ability to read and write legibly and understand/follow written and verbal directions. Must be able to use calculator in computation of numeric equations and operate a computer. Requires organizational and self motivational skills in prioritizing and managing multiple tasks. Ability to remain calm in stressful situations and focused amid constant interruptions in a fast paced environment.

Must be able to retrieve from alpha and numeric filing system.