Office Medical Assistant

The Medical Assistant plays a crucial role in coordinating patient care by managing administrative tasks, ensuring seamless communication between patients and providers, and supporting the daily operations of the practice. This position is ideal for a candidate with medical office experience who thrives in a fast-paced, team-oriented environment.

Key Responsibilities Serve as the primary point of contact for patients, families, and medical providers.

Schedule and coordinate patient appointments, ensuring proper provider availability.

Obtain and verify patient information, insurance details, and prior authorizations.

Process medical records requests and ensure timely documentation management.

Assist in tracking and coordinating referrals, test results, and prescription requests.

Maintain compliance with HIPAA and office protocols to safeguard patient information.

Provide general administrative support, including answering phone calls, managing emails, and organizing office supplies.

Support provider efficiency by preparing documentation and pre-visit planning.

Collaborate with other staff members to enhance workflow and patient satisfaction.

Qualifications High school diploma or equivalent required; additional education in healthcare administration or medical assisting preferred.

Prior experience in a medical office setting, preferably in home-based primary care, geriatrics, or palliative care.

Strong organizational skills with the ability to multitask and prioritize workload.

Excellent communication skills, both written and verbal.

Proficiency in electronic medical records (EMR) systems and general office software.

Understanding of medical terminology, insurance processes, and patient scheduling.

Ability to work independently while contributing to a collaborative team environment.

Commitment to professionalism, confidentiality, and patient-centered care.
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