Health Navigator; Remote Hybrid - Trenton, Missouri

Position: Health Navigator (Remote Hybrid - Trenton, Missouri)
Location: Trenton

Job Description:

Health Navigator

Location:

Trenton, Missouri Department:
Community Health Services

Employment Type:

Full-Time Work Arrangement:
Hybrid Remote/Flexible Schedule

Job Summary:

Are you passionate about helping individuals overcome barriers to healthcare and achieve better health outcomes? Join our compassionate and mission-driven team as a Health Navigator, where you'll play a vital role in connecting individuals to the healthcare services, resources, and supports they need to live healthier lives.

This position offers the flexibility of a hybrid work environment while providing meaningful opportunities to make a difference in your community. As a Health Navigator, you'll serve as an advocate, resource coordinator, and trusted partner for individuals navigating complex healthcare systems. You'll help clients access insurance coverage, connect with primary and specialty care providers, obtain medications and transportation resources, and remain engaged in medical and behavioral health treatment.

If you're a relationship-builder who enjoys problem-solving, community outreach, and helping others succeed, this is an excellent opportunity to build a rewarding career while making a lasting impact on the lives of those you serve.

This position offers…
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Flexible Hybrid Schedule – Enjoy a balance of remote work and community engagement
• Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Meaningful Community Impact – Help individuals access healthcare, improve wellness, and overcome barriers to care
• Professional Growth Opportunities – Build valuable experience in care coordination, case management, community outreach, and healthcare navigation
• Additional Perks & Benefits – Scroll down to bottom of this post to learn more

Key Responsibilities:

• Build meaningful relationships with clients and encourage ongoing engagement in healthcare and support services
• Assist eligible individuals with enrollment in Medicaid and other insurance programs
• Connect clients to primary care physicians, specialty providers, behavioral health services, pharmacies, transportation resources, and other community supports
• Coordinate referrals and monitor follow-through with healthcare appointments and treatment recommendations
• Provide case management and care coordination services to support individual health and wellness goals
• Advocate for clients as they navigate healthcare systems and community resources
• Develop and maintain strong partnerships with healthcare providers, insurance representatives, community organizations, and referral sources
• Conduct outreach and re-engagement efforts for individuals who have disconnected from medical or behavioral healthcare services
• Track client progress, referrals, outcomes, and service utilization while maintaining accurate documentation
• Support organizational initiatives designed to improve healthcare access and population health outcomes
• Represent the organization professionally while promoting positive community relationships
• Perform other duties as assigned to support program success and client care Education, Experience, and/or Credential

Qualifications:

• Bachelor's degree in Social Work, Counseling, Psychology, Psychiatric Nursing, Human Services, Healthcare Administration, or a closely related fieldOR
• Minimum of four (4) years of relevant full-time experience in human services, healthcare navigation, case management, care coordination, community outreach, or a related fieldOR
• An equivalent combination of education and qualifying experience, with experience substituting on a year-for-year basis
• Demonstrated ability to build positive, productive client relationships and effectively navigate complex service systems
• Basic computer proficiency, including familiarity with Microsoft…