Care Coordinator, Enhanced Care Management

Care Coordinator, Enhanced Care Management

Job Category: Enhanced Care Management

Requisition Number: CAREC
001874

• Posted :
  August 25, 2026
• Part-Time

Showing 1 location

Concord
Concord, CA, USA

Do you want to make a positive difference in the lives of youth and families? If yes, consider joining the team at Koinonia Family Services as a part-time ECM Care Coordinator in the East Bay area, working within our Enhanced Care Management (ECM) program. As a Care Coordinator, you'll play a key role in connecting individuals to services and resources tailored to meet their unique needs.

Your responsibilities will include conducting assessments, developing individualized care plans, overseeing service coordination and referrals, and providing education to help individuals make informed, healthy lifestyle choices. We are seeking candidates with strong bilingual or multilingual proficiency to ensure effective communication with our diverse client base.

Opportunity Highlights:

Enhanced Care Management is a statewide Medi-Cal benefit available to individuals with complex needs. The Care Coordinator will lead the assessment, care plan development and ongoing care management of eligible participants under the supportive guidance of an ECM Supervisor. Our program specifically targets foster youth and other at-risk youth populations, but may also include their family members. The Care Coordinator utilizes motivational interviewing to engage individuals to support them in better managing their chronic conditions.

The Care Coordinator actively engages individuals to remove barriers to health, social services, and behavioral health care.

The Care Coordinator opportunity includes:

• A job with a purpose; help support youth and families in need
• Hourly pay rate: $22.00 per hour to start, or higher with prior ECM experience
• Benefits include paid time off (PTO), paid holidays, and participation in our 401k plan
• A variety of shifts that work with your schedule (afternoons/early evenings)
• Remote work available between in-person sessions at locations preferred by clients in the community
• Work with a great team of people who care about each other and care about our mission to help youth and families find hope and healing
• Mileage reimbursement for miles driven for business

This is a part-time role, initially offering 20–25 hours per week. Because this is a caseload-driven position, scheduled hours may increase or decrease over time based on client assignments and business needs. Applicants should be available to work at least 20 hours per week, although weekly schedules may vary (no minimum hour guarantee). As caseloads grow, additional hours may become available;

if caseloads decrease, scheduled hours may be adjusted accordingly. Shifts are generally scheduled during normal business hours and may extend into the early evening based on member needs. Some scheduling flexibility is available to accommodate your personal schedule, provided client and business needs continue to be met.

Key Responsibilities:

Under the leadership of the ECM Supervisor, you will work with the ECM team to provide services to youth and families as follows:

• Conduct assessments of individuals' needs and formulate individualized care plans
• Enthusiastically educate and enroll clients about services, and motivate them to engage in services.
• Meet with individuals in their homes or agreed upon locations in the community to facilitate services
• Oversee and ensure the seamless coordination of services, including physical, mental, dental care and social services
• Act as the primary liaison between individuals and their healthcare providers, and social services
• Stay informed about community resources and actively refer individuals to appropriate services as…