Senior Services Outreach Specialist

Senior Services Outreach Specialist

Join our dynamic team as a Senior Services Outreach Specialist! Are you passionate about making a positive impact on the lives of seniors and their families? Do you thrive in a collaborative and supportive work environment? If so, we have an exciting opportunity for you to join our team.

As a Senior Services Outreach Specialist at Eastern Idaho Community Action Partnership (EICAP), you will play a key role in implementing and expanding our Area Agency on Aging's National Family Caregiver Support Programs. You'll coordinate and lead efforts such as the Caregiver Support Group, Grandparents Raising Grandchildren Support Group, and Powerful Tools for Caregivers workshops, helping connect family caregivers with meaningful support and resources.

This is a remote position serving the Pocatello, Idaho, area including Bannock, Bear Lake, Bingham, Caribou, Franklin, Oneida, and Power counties. While the position is based remotely and does not report to the Idaho Falls office on a daily basis, occasional travel to Idaho Falls may be required for training, meetings, and other organizational activities. Most of your time will be spent providing services directly within the communities you serve throughout the assigned service area.

In addition to your caregiver support responsibilities, you will also serve as our Outreach Coordinator, working under the guidelines of the Medicare Improvements for Patient and Provider Act. You will coordinate our Senior Medicare Patrol volunteer program, recruit volunteers, and provide them with training and assignments. You will be responsible for educating Medicare beneficiaries and their families about fraud prevention, as well as assisting local organizations in becoming host agencies for the Medicare Improvement for Patients and Providers Act.

Key responsibilities include:

• Coordinate and administer National Family Caregiver Support Programs, including support groups and workshops.
• Collect and report data for federal, state, and internal reports.
• Conduct outreach activities to raise awareness and advocate for family caregivers.
• Coordinate the Senior Medicare Patrol volunteer program and train volunteers.
• Educate Medicare beneficiaries and their families about fraud prevention.
• Assist local organizations in becoming host agencies for Medicare programs.
• Maintain confidentiality and adhere to program guidelines.
• Collaborate with clients, co-workers, and other agencies in a professional and cooperative manner.
• Service area includes Bannock, Bear Lake, Bingham, Caribou, Franklin, Oneida, and Power Counties

Qualifications include:

• High school diploma required, bachelor's degree preferred.
• Minimum of one year of employment experience in social work, nursing, public health, geriatrics, administration, or community organization.
• Previous experience in public relations and volunteerism is preferred.
• Excellent communication skills in English; proficiency in Spanish is an asset.
• Strong organizational skills and ability to prioritize tasks.
• Proficiency in computer usage and common office software.
• Valid Idaho driver's license, good driving record, and proof of automobile insurance.

Note:

Training modules for the Senior Medicare Patrol and the Medicare Improvement for Patients and Provider Act programs must be completed within 90 days of employment.

Joining our team means being part of an organization dedicated to achieving strategic goals and making a real difference in the lives of seniors and their families. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development.

Compensation:

• Starting wage: $20.16 per hour
• 403(b) Retirement Plan with 6% employer match
• Health Insurance (multiple plan options; EICAP pays the majority of your premium and 60% of dependent premiums)
• Employer-funded Health Reimbursement Arrangement (HRA)
• Dental & Vision Insurance (60% of employee and dependent premiums covered)
• 100% employer-paid life insurance, with optional supplemental coverage
• Employer-paid telehealth and virtual mental health services
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA & Dependent Care FSA)
• Optional employee-paid benefits (legal assistance, identity protection, pet benefits, and more)
• Paid holidays, sick leave and vacation

If you are ready to take on this rewarding and meaningful role, we want to hear from you! Apply today by submitting your resume and detailing your experience and passion for senior services.

EICAP is an Equal Opportunity Employer.