Medical Biller

Job Description

CDPHP and its family of companies are mission-driven organizations that support the health and well‑being of our customers and the communities we are proud to serve. CDPHP was founded in Albany in 1984 as a physician‑guided not‑for‑profit, and currently offers health plans in 29 counties in New York state. The company values integrity, diversity, and innovation, and its corporate culture supports those values wholeheartedly.

At CDPHP, the employees have a voice and are encouraged to make an impact at both the company and community levels through engagement and volunteer opportunities. CDPHP invests in employees who share these values and invites you to be a part of that experience.

Please note that this is a hybrid position requiring both remote and on‑site work.

CDPHP and its family of companies include subsidiaries Strategic Solutions Management Consultants (SSMC), Practice Support Services (PSS), and ConnectRX Services, LLC. Strategic Solutions Management Consultants (SSMC) is a full‑service medical billing and practice management firm offering a comprehensive, sophisticated approach to private practice physicians, and physician and hospital networks. Strategic Solutions expertise goes beyond traditional transactional billing. Theirteamof consultants, coders, and billers provide critical insights for their providers.

The Medical Billerwith SSMC will be responsible for providing direct billing services to their assigned clients, which may include provider offices, hospitals, and other facilities. They will act as a primary resource for billing support, submission of claims, statement management, reporting and other duties as assigned or requested. Billers are required to meet work quality and productivity standards, to ensure outstanding client service.

High school diploma or GED required Minimum one (1) year of customer service experience required. Experience in a medical office setting strongly preferred. Knowledge of medical billing and/or collections preferred. Experience with Medent preferred. Experience with Microsoft Office, including Outlook, Word and Excel required. Must be detail‑oriented with strong organizational skills. Demonstrated ability to pro‑actively identify problems, as well as recommend and/or implement effective solutions.

Demonstrated ability to provide excellent customer service and develop relationships both internally and externally. Demonstrated ability to work with and maintain confidential information. Excellent verbal and written communication skills. Flexibility to adapt to a changing and fast‑paced environment.

Please note, the option to work from home is contingent on the below: A dedicated private workspace. Agreement to our telecommuting policy. Wired internet connection and minimum internet speeds. Please note that this is a hybrid position requiring a combination of remote and on‑site work, and employees must live within the designated service area.

Salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay. Our compensation packages go beyond just salary.

• In addition to cash compensation, employees have access to award‑winning health care coverage, health and flexible spending accounts, and a 401(k) plan with company match.
• The company also provides a generous paid time off allowance, life insurance, and employee assistance programs.
• Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

As an Equal Opportunity / Aff... Employer, CDPHP does not discriminate in employment practices on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, disability, criminal record, genetic…