Front Desk Coordinator

About Us

We are a busy, multi-practitioner Psychiatry and Counseling practice seeking a reliable, professional, and experienced Front Desk Coordinator. The ideal candidate will have strong multitasking skills and a friendly, professional demeanor to support both patients and providers in a fast-paced environment.

• Greet and check in patients with warmth and professionalism.
• Answer and direct telephone calls efficiently.
• Collect co-pays and outstanding balances.
• Schedule and manage patient appointments.
• Process medical records and assist with documentation.
• Provide administrative support to physicians and clinicians.
• Assist with patient intake process

• Minimum 3 years of experience as a medical receptionist (required).
• 2+ years of customer service and computer skills (preferred).
• Experience in behavioral or mental health settings highly preferred.
• Strong conflict resolution skills and the ability to handle difficult situations with patience and professionalism.
• Excellent communication and organizational skills.
• Proficiency in medical office software and scheduling systems is a plus.

Schedule:

Monday – Friday, 8:30 AM – 4:30 PM (consistent attendance required).

Dress Code:
Business casual, maintaining a professional appearance.

Reliability is critical – we need a team player who is dependable and punctual.

Work Location:

Hybrid (some remote work available after fully trained). Occasional travel to our other locations (Towson, Olney, Frederick) as needed to provide coverage.

• 401(k) & 401(k) matching
• Health, dental, and vision insurance
• Disability & life insurance
• Flexible spending account & health savings account
• Paid time off
• Retirement plan

No telephone calls accepted. We look forward to welcoming the right candidate to our team!