Hendrick Health Director- Compliance & Privacy

Director;
Compliance & Privacy

The Director;
Compliance & Privacy leads the day-to-day design; implementation; oversight; and continuous improvement of Hendrick Health's Compliance;
Privacy; and Integrity Program under the direction of the Vice President of Compliance. The Director is accountable for the annual compliance risk assessment and work plan; investigation and hotline oversight; auditing and monitoring; corrective action governance; regulatory response coordination; policy and education strategy; program reporting; and the quality; development; and performance of department staff. The role serves as an operational compliance advisor and liaison to Legal;
Human Resources;
Finance;
Quality;
Risk;
Information Technology; clinical and operational leadership; physicians; and governance committees.

Scope and Decision Authority

• Enterprise scope across hospitals; clinics; ambulatory; post-acute; home-based; employed provider; and other Hendrick Health operations.
• Accountable for prioritizing department resources; approving work products; assigning and escalating matters; and ensuring timely resolution of compliance risks within delegated authority.
• Leads high-risk; complex; systemic; or regulatory investigations and approves standard investigation methodologies and documentation expectations.
• Coordinates final privacy breach determinations; external notifications; legal interpretations; and regulatory submissions with the designated Privacy Officer;
  Legal; and leadership as required by organizational policy.
• Supervises department staff and establishes workload; quality; timeliness; development; and performance expectations.

Job Requirements

• Minimum Education
  • Bachelor's degree in healthcare administration; business; nursing; law; public administration; accounting; or a related field required.
  • Master's degree or Juris Doctor preferred.
• Minimum Work Experience
  • Seven or more years of progressive healthcare compliance; privacy; audit; regulatory; legal; risk; quality; or healthcare operations experience.
  • Three or more years of formal leadership experience with responsibility for staff; major programs; or complex cross-functional initiatives.
  • Demonstrated experience leading investigations; regulatory responses; audits or monitoring; corrective actions; and executive reporting.
  • Clinical or healthcare operational experience strongly preferred but not required when equivalent healthcare compliance expertise is demonstrated.
• Required Licenses/Certifications
  • Certified Healthcare Compliance (CHC) required
  • Certified in Healthcare Privacy Compliance (CHPC);
    Certified in Healthcare Privacy and Security (CHPS);
    Certified Professional in Healthcare Quality (CPHQ);
    Certified Professional in Healthcare Risk Management (CPHRM); or comparable certification preferred.
• Required Skills;
  Knowledge; and Abilities
  • Advanced knowledge of healthcare compliance program principles; investigations; privacy; auditing and monitoring; corrective action; and regulatory response processes.
  • Excellent judgment; credibility; integrity; discretion; and ability to manage sensitive and confidential matters.
  • Strong leadership; coaching; delegation; conflict-resolution; and performance-management skills.
  • Ability to interpret complex requirements; distinguish legal questions from compliance issues; and communicate practical operational guidance.
  • Strong analytical; writing; presentation; and executive communication skills.
  • Ability to manage multiple complex matters; competing deadlines; and enterprise stakeholders with minimal supervision.
  • Proficiency with Microsoft 365 and working knowledge of compliance systems; dashboards; and data-driven program management.