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Remote Patient Relations & Service Excellence Lead
Remote / Online - Candidates ideally in
Plymouth, Plymouth County, Massachusetts, 02360, USA
Listed on 2026-09-05
Plymouth, Plymouth County, Massachusetts, 02360, USA
Listing for:
UnitedHealth Group
Remote/Work from Home
position Listed on 2026-09-05
Job specializations:
-
Healthcare
Healthcare Administration
Job Description & How to Apply Below
United Health Group is seeking a Patient Relations Specialist in Massachusetts to serve as an organizational expert for escalated patient complaints across the Office of the President, payers, and regulators. The role supports quality of care initiatives and coordinates responses with executive leadership.
The position offers remote work flexibility for MA, CT, RI, NH, VT, or NY residents, with responsibilities ranging from coaching leadership to coordinating investigations and improving patient
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