Reimbursement Specialist

JOB REQUIREMENTS:

About the Role

Employee Benefits Corporation is hiring for a Reimbursement Specialist I. The Reimbursement Specialist I position is responsible for adjudicating and entering claims for all EBC products. The Reimbursement Specialist I receives workflow direction from the Reimbursement Manager.

Location:

You can work from our Middleton, WI office, from your home office anywhere in Wisconsin, or a mix of both (hybrid) depending on what works best.

Employee Benefits Corporation (EBC) is a trusted, national third-party administrator with decades of experience delivering consumer-driven benefit solutions. We combine deep industry expertise and exemplary service with a bold vision for the future-where technology is thoughtfully applied to enable an intuitive user experience and elevate how consumers engage with their benefits.

• Adjudicate reimbursement requests for all EBC products to determine payment or denial according to current IRS and organizational processing procedures
• Process claims accurately under the appropriate account making demographic changes as needed
• Process basic tasks from other departments related to claims for all EBC products
• Maintain productivity and accuracy standards on a monthly basis
• Identify claims trends, errors, and problem claims and notify senior team member and/or Reimbursement Manager
• Conduct and record monthly team member audits and communicate all relevant issues of audit findings to the Reimbursement Manager
• Communicate clearly and accurately with customers (Internal and External), both verbally and in writing
• Safeguard confidentiality, privacy and security of organization and customer personal information

• High School Diploma
• One year experience working in a professional office setting
• Demonstrated attention to detail and adherence to productivity and accuracy standards
• Basic proficiency with Microsoft Excel and Outlook
• Minimum typing speed of 50 words for minute and 10-key speed of 9,500 per hour
• Ideally You May Also Have Previous claims processing experience
• Previous experience working with tax advantaged benefit plans
• Basic proficiency with Microsoft Word

• A welcoming, collaborative team culture where every voice matters
• Competitive pay and comprehensive benefits, including employee ownership
• A culture built on clarity, empathy and continuous improvement
• Continuous learning and career development to help you grow as we invest in future-ready solutions and seamless user experiences
• Flexible work options designed to support a healthy work-life balance

We are an equal-opportunity employer.