Clinical Supervisor

About Us National Counseling Group has been the most trusted provider for Home-Based and Community services in Virginia since 1993. Through the years, our dedication to excellence, results and innovation has resulted in becoming the leading provider for mental, behavioral, and substance use services.

Our dedication to the individuals we serve and the communities in which they live is the foundation for everything we do. With passionate and knowledge staff, we are able to make an impact with individuals who need it most.

About

The Role We are seeking a full-time Clinical Supervisor to lead and support a team of behavioral health professionals using the CARE Model of Supervision. Reporting to the local Operations Director, this Tier 1 leadership role is accountable for enhancing the staff experience, ensuring clinical quality, and delivering exceptional customer service.

You will manage clinical operations, oversee staff performance, and maintain community partnerships to promote satisfaction and access to services.

Leadership and Supervision Oversee case assignments for team members and monitor caseload utilization.

Provide clinical consultation for crisis situations and support team members in developing effective strategies.

Review clinical documentation and approve as needed to ensure quality and compliance.

Conduct routine check-ins with individuals and families at intake and quarterly to ensure satisfaction with services.

Facilitate professional development by supporting staff use of electronic systems (EHR, HRIS, LMS).Community Engagement and Advocacy Engage with community stakeholders and referral sources to build and maintain strong partnerships.

Attend court hearings or client-related community meetings as necessary.

Participate in service recovery activities, addressing complaints and grievances to ensure resolution.

Direct Client Engagement Conduct initial assessments when no clinical assessor is available.

Make introductory contact with clients within 15 days of the first session and with referring professionals within 30 days.

Perform direct care outpatient services

Crisis Management Provide crisis monitoring and track aftercare reviews for individuals in need.

Actively support staff during crisis intervention situations.

This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position.

Compensation This role is compensated on a salaried basis, providing consistent earnings aligned with the responsibilities and expectations of the position.

Compensation: $61,449 - $83,442

Placement within the range is based on licensure level, education, and experience.

What You Can Expect Lead and mentor a team of behavioral health professionals in a supportive environment.

Make a meaningful impact by improving clinical quality and client outcomes.

Build strong partnerships with community organizations and referral sources.

Enjoy opportunities for professional growth and leadership development.

Responsibilities Supervise, mentor, and support a team of behavioral health professionals.

Review clinical documentation and ensure quality, compliance, and effective service delivery.

Provide guidance during crisis situations and support staff with client care.

Build community partnerships and collaborate with clients, families, and referral sources.

Qualifications

Education:

Master’s degree in Counseling or a related field.

Licensure:
Associate license, supervisee status, or full license in the state of Virginia.

Experience:

Minimum of 3 years in a related field.

Transportation:
Access to a working car and valid driver’s license.

Daily travel:
Up to 25%
Minimal overnight travel.

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