Cardiac; ECG) Monitoring Technician - CA and Remote

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Full Time Hourly Technical US

3 days ago Requisition

Salary Range: $25.00 To $32.00 Hourly

Position: Cardiac Monitoring Technician (Evening and Overnight Shift)
Job Type:Full Time (40 hours per week)
Location:Walnut Creek, CA (Hybrid Schedule) and Remote (If outside of CA)

POSITION SUMMARY

The Cardiac Monitoring Technician plays a critical role in ensuring the accurate and timely monitoring of patients' cardiac activity. Working Day and Evening shifts from our Walnut Creek, CA location on a hybrid schedule, this position is responsible for real-time analysis of ECG transmissions using Independent Diagnostic Testing Facility (IDTF) software. The technician identifies cardiac events, supports timely clinical decision-making, and maintains the highest standards of quality and patient safety.

DUTIES & RESPONSIBILITIES

ECG Monitoring & Clinical Analysis

• Monitor, review, and interpret ECG recordings and associated algorithm findings for clinical accuracy and completeness
• Evaluate cardiac rhythms to determine if physician notification criteria are met and document all required actions
• Process critical and serious cardiac findings with a high degree of accuracy and urgency
• Perform technical analysis of cardiac data and ensure accurate event processing
• Escalate abnormal or critical ECG findings in accordance with established physician notification protocols
• Communicate cardiac monitoring status to clinics and physicians via inbound and outbound calls
• Support physicians and clinical teams by answering monitoring and notification-related questions
• Respond to all clinical inquiries promptly and with professional expertise

Quality & Compliance

• Maintain a high standard of quality assurance in all analyzed and processed data
• Adhere to all company policies, procedures, and regulatory requirements
• Complete all required training and remain current in ECG rhythm interpretation and evolving clinical practices
• Meet all productivity and performance standards following completion of initial training

Team & Operational Support

• Collaborate effectively with team members and support a positive, patient-focused work environment
• Perform additional duties as assigned by management

QUALIFICATIONS

• Education —High School Diploma or General Educational Development (GED) required.
• Experience —Minimum of 1 year of ECG analysis or cardiac monitoring experience required.
• Certification —CCT (Certified Cardiographic Technician) or CRAT (Certified Rhythm Analysis Technician) certification through Cardiovascular Credentialing International (CCI) —
  Required
  .

CORE COMPETENCIES

• Technical Proficiency —Skills in Microsoft Office Suite (Word, Excel, Outlook, Teams); comfortable with IDTF and clinical software platforms; strong knowledge of cardiac/cardiology medical terminology.
• Clinical Judgment —Applies sound reasoning and decision-making in evaluating cardiac data, identifying abnormal rhythms, and escalating findings appropriately.
• Communication —Clearly conveys information, listens actively, and responds effectively in both routine and high-pressure clinical situations; ability to communicate complex clinical findings to non-clinical audiences.
• Customer Service Excellence —Demonstrated ability to build positive relationships with physicians, clinics, and internal teams; maintains a professional and helpful demeanor at all times.
• Judgment & Decision-Making —Exercises sound, accurate judgment in a fast-paced environment; involves appropriate stakeholders in decision-making; escalates issues effectively.
• Quality & Accuracy —Consistently demonstrates…