Senior EAP Consultant; Remote U.S

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for an Senior EAP Consultant (Remote U.S.) to join our growing team.

Job Summary:

As a Senior EAP Consultant, you will play a vital role in making a meaningful impact on the well-being of employees and the organizations we serve. In this dynamic and influential position, you will provide expert management consultation services to our clients and offer clinical consultation and case coordination to EAP Consultants, Onsite Clinicians, and EAP Affiliates.

Support clinical teams by conducting member assessments and helping ensure the delivery of high-quality, compassionate care. You will participate in case consultations by conducting clinical reviews with EAP Affiliates at the point of assessment, collaborating with onsite counselors, and creating and delivering training sessions in a virtual environment.

Responsibilities:

• Provide strategic consultation to all levels of management and Human Resources within our broad customer base, addressing organizational challenges and promoting effective workplace solutions.
• Assess a broad range of workplace issues and develop tailored action plans, ensuring compliance with key legislation such as ADA, DOT, Sexual Harassment laws, and Duty to Warn requirements.
• Perform routine and urgent clinical risk assessments, offer expert-level consultation, deliver short-term problem resolution, and manage referrals and follow-up for members seeking support.
• Conduct case reviews with Onsite Clinicians and EAP Affiliates to ensure coordinated, high-quality clinical care and address concerns related to client well-being.
• Collaborate with Clinical Leadership, including Managers and the Medical Director, to review and manage high-risk cases effectively.
• Provide clinical consultation and support to EAP Consultants, Onsite Clinicians, and EAP Affiliate providers to ensure alignment with clinical best practices.
• Review and evaluate all urgent and emergent cases within 24 hours to ensure timely and appropriate care interventions.
• Maintain full compliance with corporate policies and procedures, including adherence to HIPAA regulations and all Privacy and Security Rules.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

The above list of responsibilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

Required Qualifications /

Experience:

• Must have an active, unrestricted independent clinical license (examples listed below):

  • LCSW
    - Licensed Clinical Social Worker
  • LCSW-C
    - Licensed Certified Social Worker-Clinical
  • LICSW
    - Licensed Independent Clinical Social Worker
  • LISW
    - Licensed Independent Social Worker
  • LISW-CP
    - Licensed Independent Social Worker
    - Clinical Practice
  • LCPC
    - Licensed Clinical Professional Counselor
  • LPCC
    - Licensed Professional Clinical Counselor
  • LPC
    - Licensed Professional Counselor
  • LMHC
    - Licensed Mental Health Counselor
  • LCM…