Patient Accounts Representative- Insurance Biller Assistant

Location: Northern

# Patient Accounts Representative
- Insurance Biller Assistant Alomere Health - Alexandria, MN 56308## Overview Salary Range $19.99 - $27.99 Hourly Position Type Full Time Job Shift Day## Description
** Department:
** Patient Accounting
** Employment Status (Full Time Equivalent):
** Full-Time (1.0 FTE)- 80 hours per pay period
** Benefit Status:
** Full-time
** Benefits include
*** Health, Dental, and Vision Insurance
* Employee Health Clinic (health+):
Our health+ clinic provides office visits and prescription medications for little to no cost to Alomere Health employees and their dependents who are on a medical insurance plan
* Retirement Savings: (401(k)) - All eligible employees of Alomere Health are automatically enrolled. All eligible employees are able to contribute on a pre-tax and/or post-tax basis and Alomere Health matches up to 6% of employee's contributions.
* Please see more details about our benefits here:
** Hours
* * Monday thru Friday: 7:00am to 3:30pm (Onsite)
** Position Objective:
** The Patient Accounts Representative Assistant is responsible for assisting patients and remote working staff. This position must have excellent customer service skills, mutli-tasking and prioritizing abilities, a team spirit, and medical office knowledge.
** Essential Responsibilities
*** Navigating insurance websites to verify eligibility, adjudication information and coverage issues pertaining to a specific insurance company.
* Read electronic RTE’s (real time eligibility) that come back from the insurance companies and update patient accounts to reflect correct information
* Review, document, and mail refunds to insurance companies and/or patients
* Able to read an Explanation-of-Benefits and explain the claims processing to patients
* Knowledge of a 1500 form and an Uniform Billing form (UB) form
* Maintain contact with client accounts regarding new and old claims
* Reviews and manages work queues to obtain, identify and verify coverage in a timely manner
* Supply cost-share patients with a claim form and detailed bill, then adding self-pay discount to charges
* Print Professional Billing (PB) claim run out of EPIC daily
* Perform Hospital Billing (HB) claim count daily
* Assist the Reception/Admitting staff when they call with questions on the different types of insurances.
* Responding to patient questions to resolve billing questions and concerns.  Forwarding unresolved issues to the appropriate party and documenting all phone calls electronically.
* Providing detailed bills to our Release-of-Information
* Send requested medical records to insurance companies
* Calling on updates for outstanding disputed claims
* Assisting the Billing Team by answering incoming phone calls or mailing appeals as needed
** Other Responsibilities
*** Perform all other related duties as assigned in a professional and responsive manner
* Demonstrate the ability to use relevant equipment
* Support, understand, and promote Alomere Health’s mission, vision, values, policies and procedures
* Ability to meet the work schedule requirements with flexibility dependent upon the needs of the department
* Foster respectful working relationships with professional colleagues, patients, families, and general public regardless of age, gender, lifestyle, culture, beliefs, race, socioeconomic class, or ability## Qualifications
** Required Qualifications
*** High School Diploma or Equivalent
** Preferred Qualifications
*** Medical Administrative Assistance Program or Equivalent Experience
** Knowledge,

Skills and Abilities

*** Compliance
- Understanding and ability to apply HIPPA rules and regulations.
** Union Position
** No