Implementation Project Manager - Direct Pooled Implementation Team - Remote

Improve the lives of others while Caring. Connecting. Growing together.

Job Description
- Implementation Project Manager
- Direct Pooled Implementation Team
- Remote (2383785)

Implementation Project Manager
- Direct Pooled Implementation Team
- Remote - 2383785

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Implementation Project Manager serves as a liaison between clients, client management, and Optum Rx during the implementation phase. To support the organization’s strategic direction and growth in the PBM industry by applying a clearly defined project management approach to all client implementations.

You’ll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges.

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Primary contact for new or existing client projects varying in size, complexity, and duration
• Be able to handle multiple client implementations concurrently
• Provide input on Optum Rx capabilities to meet client requirements
• Develop and maintain the project plan throughout the implementation phase
• Set and manage client expectations
• Lead and facilitate all project meetings both internally and externally
• Obtain and secure all necessary client approvals prior to the project effective date
• Identify and document any changes to the scope of the project
• Deliver on-going communication of project status
• Execute proper escalation of issues when applicable
• Participant in client visits as necessary
• Conduct project close-out activity as necessary
• Actively participant in lessons learned after the implementation has been completed
• Review implementation process to identify opportunities for improvement
• No supervision or direct reports – project team members are assigned to each client implementation by their department manager.
• Attend Finalist Presentation to support the Sales
• Perform any additional duties as assigned
• Adhere to all Optum Rx policies and procedures

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of experience in the PBM, health care, or pharmacy industry
• 2+ Implementation or large healthcare project management experience
• Solid experience in influencing internally and externally with soft power, driving cross - functional collaboration, and negotiating win - win solutions
• Proven independent contributors with the ability to multi-task, work with leaders and ensure client satisfaction
• Proven excellent written, oral, and active listening communication skills. Demonstrated ability to message, position, and present information for maximum customer impact and influence
• Proven ability to ascertain client needs through active listening skills, and consultatively work with clients to achieve business objectives
• Proven effective skills for navigating and driving results across operations, network, and clinical domains in a highly complex, matrix environment
• Willing to work through year-end holiday season…