Care Facilitator - Medical Assistant - Remote

Care Facilitator
- Medical Assistant
- Remote

Job Location s
US-KY-LOUISVILLE | US-TX-SAN ANTONIO | US-GA-ATLANTA

• :
• Line of Business:
  Starting Point Nursing Services
• Position Type:
  Part-Time
• Pay Min: USD $17.00/Hr.
• Pay Max: USD $20.00/Hr.

Starting Point Nursing Services is an affiliate of Bright Spring Health Services, staffed 100% by a team of remote registered nurses trained to support the post-acute continuum with clinical advice and interventions. Our 24/7 On-Call and Triage team responds to physician practices, home health agencies, intellectual disability providers, and assisted living providers. Our services are tailored to our partners, including remote physical/chart assessments, predictive care modeling, clinical programming interventions for high-risk populations, emergent care coordination, and case management.

For more information, please visit  Follow us on Linked In.

• * Part Time Position Available Immediately
• * Available
  
  Schedule:
  
  Saturday & Sunday 8a-4p CST (9a-5p EST)

• Patient Engagement:
  • Respond to incoming patient and family questions and elevate emergent triage calls to the clinical team
  • Provide timely, accurate, and helpful information to patients and support the overall care goals of our programs by proactively contacting patients for longitudinal care management
• Treatment Coordination:
  • Coordinate and schedule appointments and referrals to ensure timely and appropriate follow-up care
• Communication and
  
  Collaboration:
  
  
  • Facilitate effective communication and collaboration among healthcare providers, patients, and their families
  • Serve as a liaison between services and external providers to ensure thorough care coordination
• Monitoring and Evaluation:
  • Monitor patients' progress and response to treatment, identifying any changes or complications
  • Communicate escalations or new health risks to clinical leadership
• Documentation and Record-Keeping:
  • Maintain accurate and up-to-date communication logs. Adhere to documentation standards and regulatory requirements
• Quality Improvement:
  • Participate in quality improvement initiatives and performance improvement projects
  • Identify areas for improvement in care coordination, patient outcomes, and patient satisfaction
  • Implement strategies to enhance the quality of care
• Compliance and Regulations:
  • Adheres to HIPAA regulations and maintain patient confidentiality
  • Ensures compliance with clinical guidelines and standards of care

• Some College or associate degree in clinical sciences, Nursing, or a related field
• Minimum two (2) years of experience collecting referral information in the healthcare market
• Medical Assistant certification preferred, but not required
• Experience with electronic medical record software and proficient use of the Microsoft Office suite
• Ability to multitask, prioritize, and manage multiple projects simultaneously
• Excellent written and verbal communication skills and ability to work independently or in a team setting

USD $17.00 - $20.00 / Hour