Supervisor, Healthcare, Home Care

About Us

Join We Care Senior Care, a proud Home Instead franchise, where our mission is to help seniors remain safe and cared for in their homes. We are looking for compassionate and reliable caregivers to join our team as Care Professionals. If you want a career that allows you to live out your values and make a real difference-this is it.

At the heart of our culture is our core value:

• Love (v.)
• , defined as:
  Patience, Kindness, Humility, Selflessness, Respectfulness, Forgiveness, Honesty, and Commitment. We seek individuals who lead with love in all they do.

Join We Care Senior Care, a proud Home Instead franchise, where our mission is to help seniors remain safe and cared for in their homes. We are looking for compassionate and reliable caregivers to join our team as Care Professionals. If you want a career that allows you to live out your values and make a real difference-this is it.

At the heart of our culture is our core value:

• Love (v.)
• , defined as:
  Patience, Kindness, Humility, Selflessness, Respectfulness, Forgiveness, Honesty, and Commitment. We seek individuals who lead with love in all they do.

Join a team that makes a difference every day!!

As an After-Hours Supervisor, you’ll be at the heart of connecting clients with compassionate care professionals who can make a meaningful impact in their lives. You’ll use your organizational expertise, communication finesse, and problem‑solving skills to create exceptional client‑care professional matches that ensure quality care and satisfaction for all.

Must reside in Door, Outagamie, or Brown counties to be considered for this remote position.

Must be willing to work the following part‑time schedule:
Tues. 6am-8am and 5pm-9pm, every other weekend 9am-9pm.

• Competitive Pay ($17/hr)
• Flexible Schedule
• Health, Dental & Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Paid Orientation & Ongoing Training
• Career Growth Opportunities

• Coordinate Schedules:
  Manage the creation and maintenance of client and care professional schedules with a strong focus on quality matches and seamless service.
• Responsive Placement:
  Quickly and effectively place care professionals in response to call-offs, schedule gaps, or evolving client needs.
• Proactive Planning:
  Anticipate staffing needs, address scheduling challenges before they arise, and maintain smooth operations across all shifts.
• Availability & Communication:
  Maintain a consistent home office presence to ensure immediate responsiveness to client and care professional needs.
• On-Call Coverage:
  Participate in periodic overnight on-call shifts to ensure 24/7 support and continuity of care.
• Relationship Management:
  Build positive relationships with care professionals and clients through active listening, thoughtful negotiation, and professional communication.
• Coaching & Support:
  Provide guidance to care professionals on interpreting client care plans, company policies, and service standards.
• Client Introductions:
  Coordinate introductions between new clients and care professionals, using discretion to foster trust and compatibility.
• Efficiency & Compliance:
  Strategically manage schedules to maintain service hours, minimize overtime, and ensure compliance with all company and client policies.
• Quality Assurance:
  Identify opportunities to enhance service delivery and follow through to maintain exceptional care standards.
• Accurate Documentation:
  Log all communications, schedule changes, and relevant activity within the Home Instead Operating System (Well Sky).
• Transportation Coordination:
  Arrange transportation for care professionals as needed (e.g., Uber scheduling).
• Collaboration:
  
  Actively participate in team, administrative, and care professional meetings.
• Flexibility:
  Provide…