Policy Analyst
Canton, Norfolk County, Massachusetts, 02021, USA
Listed on 2026-09-18
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Healthcare
Healthcare Administration, Healthcare Management, Health Informatics
Who We Are
Point
32
Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point
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Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are.
We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point
32
Health.
Job Summary
The Policy Analyst will be responsible for investigating, researching, and resolving all first and second level appeals. Maintenance of payment policies; annually and ad-hoc. The payment policy analyst will have the ability to identify and research health care trends to support Payment Policy, Medical Policy and utilization for decision making recommendation and savings opportunities.
Key Responsibilities /Duties – what you will be doing (top five):- Manage daily assigned appeal volume for first and second level appeals.
- Research proposed policies and policy changes by accurately defining financial impact.
- Development and ongoing maintenance of payment policies
- Utilize comprehensive coding knowledge of CPT, HCPCS, ICD-10-CM, benefit, provider reimbursement and medical policies to assist in implementation of edits, policies or projects as required.
- Meet deadlines and commitments by managing deliverables.
- Act as a resource and/or mentor for team members, Provider Relations, Member Services, or other internal departments.
- Perform other related duties as assigned by Manager of Payment Policy.
- Perform out-of-the-box thinking, collaborate with others, and make a difference every day.
- Certification and Licensure Certified coder (CPC, COC, RHIT,CCS or CCS-P) is a plus, certification is required within 1 year of hire.
- Education Required (minimum):
Bachelor’s degree or equivalent experience in health care or related field - Preferred:
Master’s degree - Experience Required (minimum): 3-5 years of related work expeirance.
- Preferred: 3-5 years related healthcare experience in research analysis.
- 1 year experience in health care, managed care, or insurance compliance.
- Knowledge of state and federal mandates.
- Excellent verbal & written communication skills.
- Resilient, collaborative, flexible, innovative.
Must be able to work under normal office conditions and work from home as required. Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations. May be required to work additional hours beyond standard work schedule.
DisclaimerThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.
SalaryRange
$63,791.53 -$95,687.29
Compensation & Total Rewards OverviewThe annual base salary range provided for…
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