Behavioral Health Care Manager

WE ARE TITANIUM HEALTHCARE

Titanium is a healthcare company that puts heart and compassionabove all else. Millions of Americans justaren’tgetting the medical care they need.

We’reon a mission to change that. For patients that means exceptional support and better care. Forprovidersit means better support and time to focus on patients, and for partners that means higher quality and lower cost.

The Behavioral Health Care Manager (BHCM) provides high-quality, member-centered behavioral health care management services to Titanium Healthcare's Enhanced Care Management (ECM) population. The BHCM is responsible for engaging members with complex behavioral health and psychosocial needs, coordinating care across medical and behavioral health providers, connecting members to community resources, and promoting improved health outcomes through evidence-based interventions.

The BHCM serves as the behavioral health expert on the interdisciplinary care team, providing clinical consultation, supporting care planning, facilitating care transitions, and ensuring members receive comprehensive, integrated care.

This position is hybrid. Work from home and go into the field (Victorville). Travel is required to conduct in-person member visits within designated areas. You will have full control over your schedule when meeting members. You are eligible for mileage reimbursement for the use of your vehicle for business-related travel. Standard business hours are Monday through Friday from 8:00 am to 5:00 pm.

• Maintain caseload of up to 50 members and conduct monthly in-person visits
• Manage ECM members with behavioral health needs, primarily Tier 1 and Tier 2 members
• Conduct comprehensive biopsychosocial assessments both telephonically and in person
• Develop therapeutic relationships that promote engagement, self-management, and improved health outcomes
• Utilize evidence-based interventions including Motivational Interviewing, Behavioral Activation, solution-focused techniques, and brief therapeutic interventions
• Provide crisis assessment and facilitate warm handoffs to crisis response resources when appropriate
• Coordinate behavioral health, medical, and social services to ensure integrated, whole-person care
• Support members during transitions of care, including hospital admissions and discharges
• Conduct face-to-face visits based on member risk stratification and health plan requirements
• Maintain ongoing engagement through telephonic outreach, home visits, and community-based encounters

• Collaborate with primary care providers, specialists, behavioral health providers, hospitals, health plans, and community organizations
• Participate in Interdisciplinary Care Team (ICT) meetings, Systematic Case Reviews (SCRs), and case conferences
• Collaborate in the development and ongoing maintenance of member-centered shared care plans
• Coordinate referrals for behavioral health treatment, substance use treatment, housing, transportation, food insecurity, and other social determinants of health
• Monitor member progress toward behavioral health and wellness goals
• Track required assessments, screenings, authorizations, and documentation within the care management platform
• Ensure timely documentation that meets Titanium Healthcare, MCP, and DHCS requirements

• Educate members and families regarding behavioral health conditions, treatment options, medications, and healthy coping strategies
• Provide consultation to interdisciplinary team members regarding behavioral health conditions, crisis management, and community resources
• Assist with staff education regarding behavioral health best practices and evidence-based care…