Insurance Follow-up Rep - Denials

Description

At Aspirion, our mission is simple and meaningful: to help healthcare providers get paid accurately, quickly, and transparently for the care they deliver. By combining deep human expertise with advanced technology and AI, we are helping make healthcare more affordable and accessible for everyone.

For more than two decades, Aspirion has been a market leader in revenue cycle services, specializing in some of the most complex and high impact areas of reimbursement. From challenging denials and zero balance reviews to aged accounts receivable, motor vehicle accident claims, workers’ compensation, Veterans Affairs, and out of state Medicaid, we take on the work that others cannot solve and deliver real results for our clients.

At the heart of that success is our team. Our teammates are the foundation of everything we do. With more than 1,400 individuals across the organization, we are united by a shared commitment to delivering exceptional outcomes and creating meaningful impact for the hospitals and health systems we serve.

We are building a results driven environment where high performance, collaboration, and continuous growth are expected and supported. The people who thrive here bring a growth mindset, stay open to new technology, and collaborate across teams to solve problems. You will have the opportunity to work alongside a talented and driven team, engage with innovative technology, and play a direct role in solving complex challenges that matter.

Joining Aspirion means more than taking a job. It means being part of a team that is shaping the future of healthcare operations while making a measurable difference for providers and patients alike.

This position is an indefinite contract role with no predetermined end date and is expected to continue based on ongoing business needs.

In this position, you will perform a variety of tasks to support the Appeals Specialists in their efforts to pursue proper reimbursement on behalf of hospitals. Insurance Follow-Up Specialists are responsible for contacting insurance carriers to follow up on accounts, provide accurate and thorough feedback, and properly notate internal and external systems.

• Contact insurance companies for status of claim and appeal submissions, moving accounts through the insurance carriers’ claim processing system
• Check client systems and payer portals for status when feasible
• Assist with special client projects

• High School Diploma or GED required; bachelor's degree preferred
• Strong healthcare industry knowledge
• Ability to troubleshoot and remedy claim submission errors
• Demonstrated attention to detail
• Excellent written and verbal communication skills
• Team-Oriented and Flexible
• Creative Problem-solving skills
• 1-3 insurance follow-up experience preferred
• Previous work from home experience preferred

• High School Diploma or GED required; bachelor's degree preferred
• Strong healthcare industry knowledge
• Ability to troubleshoot and remedy claim submission errors
• Demonstrated attention to detail
• Excellent written and verbal communication skills
• Team-Oriented and Flexible
• Creative Problem-solving skills
• 1-3 insurance follow-up experience preferred
• Previous work from home experience preferred

• High School Diploma or GED required; bachelor's degree preferred
• Strong healthcare industry knowledge
• Ability to troubleshoot and remedy claim submission errors
• Demonstrated attention to detail
• Excellent written and verbal communication skills
• Team-Oriented and Flexible
• Creative Problem-solving skills
• 1-3 insurance follow-up experience preferred
• Previous work from home experience preferred

• Demonstrate integrity and ethics in day-to-day tasks and…