Health Coach - Remote

Remote

Full time

R-102067

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being.

Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care  learn more, visit  .

Health Coaches operate in a structured, high-engagement outreach model utilizing an automated dialer system to connect with members throughout the day. Coaches conduct back-to-back coaching conversations, providing education, support, and motivation to help members progress toward their health goals while following established workflows and documentation standards.

Start Date:

Monday, October 26th, 2026

Shift: Monday - Friday:
Must be open to any shift between the hours of 10:30am – 9:00pm CST.

It is required to work every fourth Saturday from 8:00am-4:30pm CST

Training:
Training will be a duration of 6 weeks from 8am – 4:30pm CST

_Due to the structured training schedule, new hires are unable to miss any days of training._

Hourly Rate: $21.50 or $25 including certification through NBC-HWC or CHES only

The Health Coach is part of a multi-disciplinary team that is responsible for improving both the individual health and wellness of program participants and the overall health status of a client's population. The Health Coach is an integral part of an overall client specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions.

The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / elimination of identified risk factors. A Health Coach is supervised by an Operations Coach Manager.

• Engagement (inbound and outbound)- contacting eligible participants to inform them of the program offering and enroll them in the program

• Coaching (inbound and outbound)- providing individualized behavior change coaching to reduce or eliminate high risk behaviors and encourage adoption of habits that are conducive to a higher quality of life

• Chase (outbound)- reaching out to members who are enrolled in coaching, but do not have a scheduled call

• Coordinate delivery of services and care with other members of a multi-disciplinary care team, including nurses, pharmacists and external vendors.

• Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers.

• Adhere to a schedule and caseload to support success and connectivity of member interaction.

• Caseloads may be a 1:1 model or team based. This is determined by the business/client need.

• Participate in daily and monthly meetings for updates and to present findings and insight

• Note and track the members' progress and efficacy of program

• Effective interpersonal and communication skills required

• Understand directions and communicate/respond to inquiries

• Enthusiastically inspires members to change behaviors and to see possibilities

• Ability to learn to coach effectively using motivational interviewing

• Flexibility to work any shift (typically an evening shift) or change shifts based on business needs.…