Revenue Specialist ; Collections) Remote​/Hybrid

Posting Date

SCHEDULE
:
Monday - Friday

Full-time, Permanent Opportunity | Flexible Scheduling | Community-based Work Culture | Comprehensive Benefits Package

This position performs revenue cycle duties including but not limited to:

Processing patient insurance information through the patient intake process,collecting payment on outstanding patient balances, and resolving credits when over payments are received from payers and refunds need to be issued.

• Open to remote candidates

• Candidates must be able to accommodate PST hours

• CA candidates:
  On-site presence is required once a month at our office in Irvine, CA

• Perform duties for revenue operations department related to either medical insurance collections or credits, or setting patient insurance coverage

• Communicate with insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics

• Respond timely and accurately to payer communications

• Collaborate with other revenue operations teams to ensure seamless processes across teams

• Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information

• Help identify process changes and opportunities for continuous improvements

• Maintain current patient account information at all times

• Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies

• May be asked to work overtime as needed

• Attend team meetings, phone conferences, and training as needed

• Know, understand and follow teammate guidelines, employment policies, and department or company procedures

• No previous healthcare Experience is required

• Excellent critical thinking and problem-solving skills:
  Every patient account and every insurance payor offers its own set of unique challenges. The ability to think through a situation and carefully identify the best action to take is critical to be successful at this role

• Strong communication and interpersonal skills:
  The position involves regular communication with insurance payors, as well as relationship building and interaction with other teammates

• Ability to adapt quickly:
  
  Our environment can change quickly on a daily basis. Adapting and demonstrating resiliency are key.

• Ownership:
  
  Teammates in this position will own a book of business. With some support of their leadership, teammates in this role should demonstrate drive and initiative to work through their queue.

• Creating a Special Place:
  Understands and embraces the DaVita culture.

• High school diploma or equivalent

• Basic computer skills and proficiency in MS Word, Excel, and Outlook

• Knowledge of revenue cycle, insurance rules, and regulations for federal, state, and/or managed care payers in multiple states

• Knowledge of medical billing and reimbursement practices

• Usage of DaVita billing and reimbursement systems

• Basic medical reimbursement terminology

• Basic knowledge of healthcare reimbursement accounting principles

• Flexible scheduling

• Fun and positive work environment

• Competitive “pay for performance” pay structure

• Generous PTO and comprehensive benefits package

• A "community first, company second" culture based on Core Values that really matter.

• Clinical outcomes consistently ranked above the national average.

• Award-winning education and training across multiple career paths to help you reach your potential.

• Performance-based rewards…