FERC Coordinator-Home Care Day Shift

Job Title: FERC Coordinator
Department:
Home Care Insurance Coordination

Location:

Home Care- 330 Monroe Ave, Rochester, NY
Hours per week: 40

Schedule:

Monday-Friday 8:30am-5:00pm
- Option for hybrid or remote work once fully trained.
* Must live in Rochester, NY area*

Key Responsibilities:

• Verification of insurance eligibility and long term care coverage for pending Long Term Care admissions
• Obtains required authorizations for services in accordance with payer guidelines
• Identifies patient responsibility for pending Long Term Care admissions to facilitate future collections
• Provides required and completed financial information to Admissions Coordinators for communication back to complete the final offer for pending patients and/or patient family members
• Performs registration in RRH Billing System along with matching registration in Long Term Care Billing System
• Works closely with billing department on insurance denials and trends
• Performs other duties as assigned to improve financial performance for long term care

Minimum Qualifications:

• Bachelor's degree preferred
• 5 years related work experience in a healthcare setting preferred

Required

Licensure/Certification

Skills:

• None

PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing.

Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver's license.

PAY RANGE: $18.50 - $22.00